Remedy: Try one or more of the following: • Remove and reinstall the specified toner cartridge or imaging kit. For instructions on removing a toner cartridge or imaging kit, touch More information. • Install a new toner cartridge or imaging kit, following the instruction sheet that came with the replacement part.
Code: 31.xx
Description: Defective [color] cartridge
Remedy: The specified toner cartridge is either missing or not functioning properly. Try one or more of the following: • Remove the specified toner cartridge, and then reinstall it. • Remove the specified toner cartridge, and then install a new one.
Code: 32.xx
Description: [color] cartridge part number unsupported by device
Remedy: Remove the unsupported toner cartridge, and then install a supported one.
Code: 34
Description: Incorrect paper size, open [src]
Remedy: Try one or more of the following: • Load the appropriate paper or specialty media in the proper tray. • Confirm that the wheel on tray 1 is set to the paper size loaded in the tray. Make sure this size is the size you are trying to print. • Touch Continue to clear the message and print using a different tray. • Check length and width guides of the tray and make sure the paper is properly loaded in the tray. • Make sure the Print Properties or Print dialog settings have the correct paper size and type. • Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper is large enough for the data being printed. • Cancel the print job.
Code: 35
Description: Insufficient memory to support Resource Save feature
Remedy: Try one or more of the following: • Touch Continue to disable Resource Save and continue printing. • To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit the menus to activate the link buffer changes. When Ready appears, enable Resource Save. • Install additional memory.
Code: 37
Description: Insufficient memory to collate job
Remedy: Try one or more of the following: • Touch Continue to print the portion of the job already stored and begin collating the rest of the print job. • Cancel the current print job.
Code: 38
Description: Memory full
Remedy: Try one or more of the following: • Touch Cancel job to clear the message. • Install additional printer memory.
Code: 39
Description: Complex page, some data may not have printed
Remedy: Try one or more of the following: • Touch Continue to clear the message and continue printing. • Cancel the current print job. • Install additional printer memory.