Code :

Code: 844.xx
Description: Scanner failure 844 Front scan module output level error 844.01 Rear scan module output level error 844.02 Front scan module lamp level too low Front Mono channel, Front Color channels, Front Red channel, Front Green channel, and/or Front Blue channel is detected to have low lamp level. 844.03 Rear scan module lamp level too low Rear Mono channel, Rear Color channels, Rear Red channel, Rear Green channel, and/or Rear Blue channel is detected to have low lamp level.
Remedy: 1 Restart the device, and retry the scan / copy job. Repeat this step with a few copy jobs. Does the error reoccur? Go to step 2. No issue. 2 Is the CCD ribbon cable properly connected to JCCD1 on the RIP board? Go to step 3. Properly connect the ribbon cable to JCCD1. 3 Replace the flatbed unit. See “Flatbed removal”. Did this resolve the issue? Problem resolved. Replace the RIP board. See “RIP board removal”.

Code: 845.xx
Description: Scanner failure CCD failure 845 Front scan module cable failure or SCC card failure CCD channel failure. Check each channel (mono, R, G, B) for identical values indicating bad cable and/or SCC card. Excessive noise test for the dark data indicating some sort of CCD or analog electronics issue on that channel or channels. 845.01 Rear scan module cable failure or SCC card failure CCD channel failure. Check each channel(mono, R, G, B) for identical values indicating bad cable and/or SCC card. Excessive noise test for the dark data indicating some sort of CCD or analog electronics issue on that channel or channels. 845.02 Cable/SCC failure. Front scan module connector or cable failure. 845.03 Cable/SCC failure Rear scan module connector or cable failure. 845.04 Cable failure The connector cable is defective.
Remedy: 1 Restart the device, and retry the scan / copy job. Repeat this step with a few copy jobs. Does the error reoccur? Go to step 2. No issue. 2 Is the CCD ribbon cable properly connected to JCCD1 on the RIP board? Go to step 3. Properly connect the ribbon cable to JCCD1. 3 Replace the flatbed unit. See “Flatbed removal”. Did this resolve the issue? Problem resolved. Replace the RIP board. See “RIP board removal”.

Code: 846
Description: Front calibration strip unusable. 846.01 Rear calibration strip unusable 846.02 Front calibration strip too far left The font calibration strip is placed to high or to low. 846.03 Front calibration strip too far right. 846.04 Front calibration strip has excessive skew 846.05 Front calibration strip has excessive bow. 846.06 Front calibration strip has excessive dark area. Front excessive variability for Mono, Red, Green, or Blue. 846.07 Front magnification exceeds limits Rear excessive variability for Mono, Red, Green, or Blue.
Remedy: 1 Restart the device, and retry the scan / copy job. Repeat this step with a few copy jobs. Does the error reoccur? Go to step 2. No issue. 2 Is the CCD ribbon cable properly connected to JCCD1 on the RIP board? Go to step 3. Properly connect the ribbon cable to JCCD1. 3 Replace the flatbed unit. See “Flatbed removal”. Did this resolve the issue? Problem resolved. Replace the RIP board. See “RIP board removal”.

Code: 847
Description: Modem failure 847.01 Fax storage The amount of flash storage available on the device is too small. Note: The NAND Flash partition can shrink as bit failures cause blocks to be invalidated. 847.02 Fax storage The devices’ flash partition is invalid or unavailable.
Remedy: The Configuration ID bit that describes the device’s modem doesn’t match the actual modem installed in the device.

Code: 848
Description: Modem/Config ID mismatch
Remedy: A device doesn’t have a modem installed, even though its Configuration ID indicates that a modem should be present.

Code: 849
Description: HD/Config ID mismatch
Remedy: A device doesn’t have a hard drive installed, even though its Configuration ID indicates that a hard drive should be present.

Code: 88.xx
Description: [color] cartridge nearly low
Remedy: 1. Order a replacement toner cartridge. 2. Remove the specified cartridge. 3. Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner. 4. Reinsert the cartridge, and then touch Continue to clear the message and continue printing. Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge.

Code: 88.xx
Description: [color] cartridge low
Remedy: 1. Order a replacement toner cartridge immediately. 2. Remove the specified cartridge. 3. Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner. 4. Reinsert the cartridge, and then touch Continue to clear the message and continue printing. Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge.