• Code: 30.01 ... 30.05
• Description: Defective print cartridge or smart chip. Possible mechanical problem or modified cartridge for toner refilling.
• Remedy: Replace the print cartridge.

• Code: 31.01
• Description: Defective print cartridge or smart chip. Possible bad installation of smartchip or communication error with print cartridge ID connector assembly.
• Remedy: 1. Inspect and clean print cartridge connector assembly. 2. Ensure that above component is properly connected. 3. Replace the print cartridge.

• Code: 31.02
• Description: Defective print cartridge or smart chip. Possible damaged smartchip or invalid smartchip.
• Remedy: Replace the print cartridge.

• Code: 31.03
• Description: Defective print cartridge or smart chip. Possible cloned or damaged smartchip.
• Remedy: Replace the print cartridge.

• Code: 31.04
• Description: Defective print cartridge or smart chip. Possible bad installation of smartchip or communication error with print cartridge ID connector assembly.
• Remedy: 1. Inspect and clean print cartridge connector assembly. 2. Ensure that above component is properly connected. 3. Replace the print cartridge.

• Code: 31.05
• Description: Defective print cartridge or smart chip. Possible bad installation of smartchip or communication error with print cartridge ID connector assembly.
• Remedy: 1. Inspect and clean print cartridge connector assembly. 2. Ensure that above component is properly connected. 3. Replace the print cartridge.

• Code: 31.06
• Description: Defective print cartridge or smart chip. Possible cloned smartchip.
• Remedy: Replace the print cartridge.

• Code: 31.07
• Description: Defective print cartridge or smart chip. Excessive opening and closing of the operator panel cover assembly exhausting smart chip authentication credits.
• Remedy: Replace the print cartridge.