Description: System card processor failure The processor has failed on the system card assembly.
Remedy: Replace the system card assembly.
Code: 957.xx
Description: System card ASIC failure The ASIC has failed on the system card assembly.
Remedy: Replace the system card assembly.
Code: 958.xx
Description: NAND failure Printer has performed more than 100 "shift and reflash" operations as a result of ECC bit corrections
Remedy: Replace the system card assembly.
Code: 959.xx
Description: Print cartridge authentication failure The system card can not properly authenticate the print cartridge or the authentication process has failed.
Remedy: Replace the system card assembly.
Code: 960.xx ... 963.xx
Description: 960.xx Memory failure RAM Memory Error: RAM soldered on the card is bad 961.xx Memory failure RAM Memory Error: Slot 1 RAM is bad 962.xx Memory failure RAM Memory Error: Slot 2 RAM is bad 963.xx Memory failure RAM Memory Error: Slot 3 RAM is bad
Remedy: Replace the appropriate memory module.
Code: 964.xx
Description: Emulation failure The download Emulation Cyclic Redundancy Check (CRC) detected a failure.
Remedy: 1. Disable the Download Emulation. Program the download emulation into the firmware card again. 2. Replace the system card assembly if problem remains.
Code: 975.xx ... 979.xx
Description: 975.xx Network Error The system detected an unrecognizable network port 976.xx Network Error The system detected an unrecoverable software error in network port 978.xx Network Error The system detected a bad checksum while programming network port 979.xx Network Error The flash parts failed while programming a network port
Remedy:
Code: 982.04
Description: Output option communication failure. An output option was not fully seated onto the printer or has been removed while the main power is turned on.
Remedy: 1. Turn the main power off. 2. Remove and reinstall the output option. 3. Turn the main power back on. 4. Check all output option interface connections if problem remains.