• Code: 990.00 ... 990.29
• Description: Option Error An option error has occurred.
• Remedy: 1 Is the option with the error, a 2000-sheet option? Go to step 3. Go to step 2. 2 Properly connect the following connectors on the 550-sheet controller card and on the other end. • Paper level sensor connector • Jam door clearance sensor • Pass thru sensor connector • Pick Motor connector • Feed Motor connector Does the problem persist? Replace the 550-sheet drawer assembly. See “550-sheet drawer assembly removal”. Problem solved. 3 Be sure that the following connectors are properly connected on the 2000-sheet controller card and on the other end. • Elevator home sensor • Paper level sensor connector • Jam door clearance sensor connector • Pass thru sensor connector • Pick motor connector • Feed motor connector • Elevator motor connector Are all connectors properly connected? Go to step 4. Properly connect all connectors. 4 Replace the 2000-sheet high-capacity feeder elevator home sensor. See “2000-sheet high-capacity feeder elevator home sensor removal”. Does the problem persist? Go to step 5. Problem solved. 5 Replace the 2000-sheet high-capacity feeder pass thru sensor. See “2000-sheet highcapacity feeder pass thru sensor removal”. Does the problem persist? Go to step 6. Problem solved. 6 Replace the 2000-sheet high-capacity feeder jam door clearance sensor. See “2000-sheet high-capacity feeder jam door clearance sensor removal”. Does the problem persist? Go to step 7. Problem solved. 7 Replace the 2000-sheet high-capacity feeder lift drive motor assembly. See “2000-sheet high-capacity feeder lift drive motor assembly removal”. Does the problem persist? Go to step 8. Problem solved. 8 Replace the 2000-sheet high-capacity feeder pick assembly. See “2000-sheet highcapacity feeder pick assembly removal”. Does the problem persist? Go to step 9. Problem solved. 9 Replace the 2000-sheet high-capacity feeder drive assembly. See “2000-sheet highcapacity feeder drive assembly removal”. Does the problem persist? Go to step 10. Problem solved. 10 Replace the 2000-sheet high-capacity feeder controller card assembly. See “2000-sheet high-capacity feeder controller card assembly removal”. Does the problem persist? Replace the 2000-sheet high-capacity feeder input option. Problem solved.

• Code: 991.00 ... 991.99
• Description: <device> Error The specified device has detected an error.
• Remedy: • POR the printer. • If the error message persists, replace the system board.