Description: Service engine error Developer (Y/M/C) motor The developer motor is not functioning.
Remedy: 1 Check the developer motor for proper operation. When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch PRINTER MOTOR TESTS. 4. Touch Developer motor. Does the above component operate properly (motor rotating)? Go to step 3. Go to step 2. 2 Check the developer motor for proper connection. Is the above component properly connected? Replace the PC/developer drive motor. Go to “PC/developer drive motor removal”. Replace the connections. 3 POR the machine. Does the error continue? Replace the lower engine PCBA. Go to “Lower engine PCBA removal”. If the error remains, then go to step 4. Problem resolved 4 POR the machine. Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal”. Problem resolved
Code: 155.01
Description: Service engine error Toner dispense motor (K) failure The toner dispense motor is not functioning.
Remedy: 1 Replace the toner cartridge. Does the error remain? Go to step 2. Problem resolved 2 Check the toner smart chip PCB. Is the above component properly connected? Go to step 3. Replace the connections. 3 Check the toner dispense motor for proper operation. When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch PRINTER MOTOR TESTS. 4. Touch K toner dispense motor. Does the above component operate properly (motor rotating)? Go to step 5. Go to step 4. 4 Check the toner dispense motor for proper connection. Is the above component properly connected? Replace the toner dispense motor. Go to “Toner dispense motor removal”. Replace the connections. 5 POR the machine. Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal”. Problem resolved
Code: 156.01
Description: Service engine error Toner dispense motor (C) failure The toner dispense motor is not functioning.
Remedy: 1 Replace the toner cartridge. Does the error remain? Go to step 2. Problem resolved 2 Check the toner smart chip PCB. Is the above component properly connected? Go to step 3. Replace the connections. 3 Check the toner dispense motor for proper operation. When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch PRINTER MOTOR TESTS. 4. Touch C toner dispense motor. Does the above component operate properly (motor rotating)? Go to step 5. Go to step 4. 4 Check the toner dispense motor for proper connection. Is the above component properly connected? Replace the toner dispense motor. Go to “Toner dispense motor removal”. Replace the connections. 5 POR the machine. Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal”. Problem resolved
Code: 157.01
Description: Service engine error Toner dispense motor (M) failure The toner dispense motor is not functioning.
Remedy: 1 Replace the toner cartridge. Does the error remain? Go to step 2. Problem resolved 2 Check the toner smart chip PCB. Is the above component properly connected? Go to step 3. Replace the connections. 3 Check the toner dispense motor for proper operation. When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch PRINTER MOTOR TESTS. 4. Touch M toner dispense motor. Does the above component operate properly (motor rotating)? Go to step 5. Go to step 4. 4 Check the toner dispense motor for proper connection. Is the above component properly connected? Replace the toner dispense motor. Go to “Toner dispense motor removal”. Replace the connections. 5 POR the machine. Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal”. Problem resolved
Code: 158.01
Description: Service engine error Toner dispense motor (Y) failure The toner dispense motor is not functioning.
Remedy: 1 Replace the toner cartridge. Does the error remain? Go to step 2. Problem resolved 2 Check the toner smart chip PCB. Is the above component properly connected? Go to step 3. Replace the connections. 3 Check the toner dispense motor for proper operation. When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Touch MOTOR TESTS. 3. Touch PRINTER MOTOR TESTS. 4. Touch Y toner dispense motor. Does the above component operate properly (motor rotating)? Go to step 5. Go to step 4. 4 Check the toner dispense motor for proper connection. Is the above component properly connected? Replace the toner dispense motor. Go to “Toner dispense motor removal”. Replace the connections. 5 POR the machine. Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal”. Problem resolved
Code: 171.01
Description: Service engine error Controller cooling fan failure
Remedy: The controller cooling fan is not functioning.
Code: 171.02
Description: Service engine error Fuser cooling fan failure The fuser cooling fan is not functioning.
Remedy: 1 Check the fuser cooling fan. Is the above component properly connected? Go to step 2. Replace the connections. 2 Replace the fuser cooling fan. Go to “Fuser cooling fan removal”. Does the error continue? Go to step 3. Problem resolved 3 POR the machine. Does the error continue? Replace the lower printer engine PCBA. Go to “Lower engine PCBA removal”. If the error remains go to step 4. Problem resolved 4 POR the machine. Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal”. Problem resolved
Code: 172.01
Description: Service engine error Front upper cooling fan failure The front upper cooling fan is not functioning.
Remedy: 1 Check the front upper cooling fan. Is the above component properly connected? Go to step 2. Replace the connections. 2 Replace the front upper cooling fan. Go to “Front upper cooling fan removal”. Does the error continue? Go to step 3. Problem resolved 3 POR the machine. Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal”. Problem resolved