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Code :
  • Code: 980
  • Display: SERVICE CALL 980:ERROR
  • Description: Duplicate toner cartridge detection error
    Multiple toner cartridges for the same color ware detected.
  • Remedy: Media is jammed by entangling around the fuser. Turn off the printer. Replace the fuser.
  • Code: 983
  • Display: SERVICE CALL 983:ERROR
  • Description: Duplicate toner cartridge detection error
    Multiple toner cartridges for the same color ware detected.
  • Remedy: Multiple toner cartridges for the same color ware detected. Install toner cartridges for specified colors at the proper positions.
  • Code: 990
  • Display: SERVICE CALL 990:ERROR
  • Description: Waste toner sensor detection error
  • Remedy: Is the K toner cartridge installed? Does the error occur again?
    Install the K toner cartridge. Be sure of cable connection, and then perform board replacement.
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