• Code: 250
• Display: Service call 250:Error
• Description: Secure File Erasing Error
• Causes: An erasing error of an encrypted file was detected. Did the user agree to execute HDD ERASE?

• Code: 251
• Display: Service call 251:Error
• Description: Secure Disk Erasing Error
• Causes: An error was detected during Disk ERASE. Can the error indication be reproduced?

• Code: 901, 902
• Display: Power off/on 901:Error 902:Error
• Description: Short or open in belt thermistor detected.
• Causes: Is belt thermistor cable setting proper? Does error reoccur?

• Code: 903, 904
• Display: Power off/on 903:Error 904:Error
• Description: Abnormal temperature detected by belt thermistor (hightemp or low temp.)
• Causes: Is belt thermistor cable setting proper? Does error reoccur?

• Code: 918
• Display: Service call 918:Error
• Description: Duplex FANO Alarm Detection
• Causes: FAN error inside the Duplex. Is the error issued again when the power is turned on again?

• Code: 923
• Display: Power off/on 923:Error
• Description: Black Image Drum Lock Error
• Causes: The black image drum (K-ID) does not rotate properly. Is the error message issued again when the power is turned on?

• Code: 928
• Display: Service call 928:Error
• Description: Fuser MotorLock Error
• Causes: The fuser unit does not rotate properly. Does the error reoccur after power cycling?

• Code: 980
• Display: Service call 980:Error
• Description: Error by media clinging to the fuser
• Causes: Media has clung to the fuser.