Description: Communication disability with option unit detected by engine.
Remedy: 1) Is error message displayed? 2) Does error reoccur? Turn ON power again. Replace option unit.
Code: 187
Display: Service Call 187: Error
Description: Communication with control panel disabled.
Remedy: Is cable properly connected to control panel? Connect properly. Replace control panel and cable.
Code: 310
Display: Close cover 310: Top cover open
Description: Printer engine cover open.
Remedy: 1) Check if top cover is open. 2) Check if cover switch is proper. Close top cover. Close side cover. Replace cover switch.
Code: 320
Display: Reset fuser 320: Fuser error
Description: Same unit not detected upon power ON or opening cover.
Remedy: 1) Is error message displayed? 2) Is fuser unit set properly? 3) Does error reoccur? Check if fuser is set properly. Reset fuser and turn ON power again. Replace fuser unit assembly.
Code: 321
Display: Turn power OFF and wait 321: MOTOR OVERHEAT
Description: Printer cannot be used temporarily due to motor overheat.
Remedy: Turn ON power after a while.
Code: 323
Display: Open/close cover 323: Paper thickness error
Description: Sensor output out of range with no media. (Only for Factory Mode)
Remedy: 1) Are foreign objects mixed in sensor? 2) Does printer recover when detecting paper thickness by opening/closing tray? 3) Does printer recover by power OFF/ON. Remove foreign objects. Normal.
Code: 324
Display: Open/close cover 324: Paper thickness error
Description: Sensor output gap out of range with no media. (Only for Factory Mode)
Remedy: 1) Are foreign objects mixed in sensor? 2) Does printer recover when detecting paper thickness by opening/closing tray? 3) Does printer recover by power OFF/ON. Remove foreign objects. Normal.
Code: 325
Display: Open/close cover 325: Paper thickness error
Description: Media detect value out of range.
Remedy: 1) Is different media type mixed in? 2) Is media being double fed? Remove foreign objects.