Code :
- Code: 09
- Display: SENSOR ERROR
- Description: 09 Sensor Error
- Remedy: 1. Ensure media is properly loaded. 2. Clean sensor transmit/receive surfaces. 3. Ensure correct sensor configuration.
- Code: 10
- Display: HEAD ERROR
- Description: 10 Head Related
- Remedy: 1. Clean the print head’s contact surface. 2. Replace the print head.
- Code: 11
- Display: DOWNLOAD ERROR XXXXXXXX ERROR
- Description: 11 Memory Reading
- Remedy: 1. Delete unnecessary data to free up memory space. 2. Ensure the data communication settings are correct.
- Code: 12
- Display: DOWNLOAD ERROR I/F NOT SUPPORTED
- Description: 12 Interface
- Remedy: 1. Data sequence number doesn’t match previous data. 2. Check send data and communications setting.
- Code: 13
- Display: DOWNLOAD ERROR DATA ERROR
- Description: 13 Download Data
- Remedy: 1. Confirm settings are correct. 2. Retry command.
- Code: 14
- Display: DOWNLOAD ERROR WRITE ERROR
- Description: 14 Download Write
- Remedy: 1. Confirm settings are correct. 2. Retry command.
- Code: 15
- Display: HEAD MISMATCH
- Description: 15 Head Mis-Match
- Remedy: 1. Ensure print head is properly connected. 2. Ensure the print head type and printer configuration.
- Code: 17
- Display: DOWNLOAD 17 NOTAREA ERROR
- Description: 17 Font Download Error
- Remedy: 1. Printer has no font download functionality. Error message displayed when font download commands received. 2. Reboot the printer.