Các lỗi thường gặp

Code :
  • Code: 09
  • Display: SENSOR ERROR
  • Description: 09 Sensor Error
  • Remedy: 1. Ensure media is properly loaded. 2. Clean sensor transmit/receive surfaces. 3. Ensure correct sensor configuration.
  • Code: 10
  • Display: HEAD ERROR
  • Description: 10 Head Related
  • Remedy: 1. Clean the print head’s contact surface. 2. Replace the print head.
  • Code: 11
  • Display: DOWNLOAD ERROR XXXXXXXX ERROR
  • Description: 11 Memory Reading
  • Remedy: 1. Delete unnecessary data to free up memory space. 2. Ensure the data communication settings are correct.
  • Code: 12
  • Display: DOWNLOAD ERROR I/F NOT SUPPORTED
  • Description: 12 Interface
  • Remedy: 1. Data sequence number doesn’t match previous data. 2. Check send data and communications setting.
  • Code: 13
  • Display: DOWNLOAD ERROR DATA ERROR
  • Description: 13 Download Data
  • Remedy: 1. Confirm settings are correct. 2. Retry command.
  • Code: 14
  • Display: DOWNLOAD ERROR WRITE ERROR
  • Description: 14 Download Write
  • Remedy: 1. Confirm settings are correct. 2. Retry command.
  • Code: 15
  • Display: HEAD MISMATCH
  • Description: 15 Head Mis-Match
  • Remedy: 1. Ensure print head is properly connected. 2. Ensure the print head type and printer configuration.
  • Code: 17
  • Display: DOWNLOAD 17 NOTAREA ERROR
  • Description: 17 Font Download Error
  • Remedy: 1. Printer has no font download functionality. Error message displayed when font download commands received. 2. Reboot the printer.
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