Description: Application selection error - Timing & Condition - When the main CPU communicates with CPUs on other PCBs, the main CPU does not receive response from the others.
Causes: • Scanner IPU firmware upgrade • Poor connection of connectors • Defective scanner IPU board • Defective main control board • Main boards of options
Remedy: • If this SC code is displayed after the scanner IPU firmware is changed, the IC card may still be in the slot. Turn the main switch off and on after removing the IC card. 1. Check if the connectors on the main control board, scanner IPU board, and the main board on each option are properly connected. 2. Replace the defective boards.
Code: SC720
Description: Sorter main motor error The main motor pulse output state remains unchanged for 300 ms at start time, or for 100 ms during operation.
Causes: Defective motor
Remedy: Defective motor: Test with SP5-804-120. Replace if necessary
Code: SC721
Description: Sorter bin motor error The bin HP sensor has not turned off 2,550 ms after the bin goes up from the home position.
Causes: Defective sensor (including connectors), defective motor, or motor overload
Remedy: Defective bin HP sensor: Check connections. Test using SP5-803-124/125 (input check: bin home/bin rotation). Replace the sensor if necessary. Overload: Check the mechanism, including the gears. Defective bin drive motor: Test with SP5-804-124. Replace if necessary.
Code: SC722
Description: Sorter jogger motor error The jogger does not return to its home position within the specified time. The jogger does not leave home position within the specified time.
Causes: Defective jogger HP sensor (including connectors), defective jogger motor
Remedy: Defective jogger HP sensor: Check the connections. Test with SP5-803-128. Replace if necessary. Defective jogger motor: Test with SP5-804-131. Replace if necessary.
Code: SC724
Description: Sorter grip motor error The grip HP sensor does not go off within 3,200 ms during travel out of home position. The grip HP sensor does not go on within 3,200 ms during return to home position.
Causes: Defective grip HP sensor (including connectors), defective grip motor
Remedy: Defective grip HP sensor: Check connections. Test with SP5-803-129. Replace if necessary. Defective grip motor: Test with SP5-804-127. Replace if necessary.
Code: SC725
Description: Sorter stapler motor error The stapler HP sensor cannot detect the home position within the specified time (700 ms) after the stapler motor is turned on.
Causes: Staple jam, overload due to too many staples, or defective stapler motor
Remedy: Staple jam: Check. Overload due to too many staples: Check. Defective stapler motor: Test with SP5-804-129. Replace if necessary.
Code: SC731
Description: Sorter tray shift motor error The sorter self-diagnostics detect a tray shift motor error and notify the main control board. Detection timing: Just after power is turned on or when the sorter is running
Causes: Defective tray shift motor or overload
Remedy: Motor overload: Check the mechanism, including the gears. Defective motor: Test with SP5-804-132. Replace if necessary.
Code: SC732
Description: Sorter tray lift motor error The sorter self-diagnostics detect a tray lift motor error and notify the main control board. Detection timing: Just after power is turned on or when the sorter is running
Causes: Defective tray lift motor
Remedy: Defective tray lift motor: Test with SP5-804-124. Replace if necessary. Defective sorter control board: Replace.