• Code: 867
• Description: SD card error 2: SD card removed
  The SD card in the boot slot when the machine was turned on was removed while the machine power was on.
• Causes: • The SD card is ejected from the slot.
• Remedy: 1. Install the SD card. 2. Turn the main switch off and on.

• Code: 868
• Description: SD card error 3: SD card access
  An error occurred while an SD card was used.
• Causes: • SD card not inserted correctly • SD card defective • Controller board defective Note: If you want to try to reformat the SD card, use SD Formatter Ver 1.1.
• Remedy: 1. Check the SD card is inserted correctly. 2. Replace the SD card. 3. Replace the controller board.

• Code: 870
• Description: Address Book Data Error
  Address book data stored on the hard disk was detected as abnormal when it was accessed from either the operation panel or the network.
• Causes: • Defective software program • Defective HDD • Incorrect path to the server
• Remedy: 1. Initialize the address book data (SP5-846-050). 2. Initialize the user information (SP5-832-006). 3. Replace the HDD.

• Code: 872
• Description: HDD mail RX data abnormal
  An error was detected at power on. The data received during mail receive could be neither read nor written.
• Causes: • Defective HDD • Power failure during an access to the HDD
• Remedy: 1. Turn the main switch off and on. 2. Initialize the HDD partition (SP5-832-007). 3. Replace the HDD.

• Code: 873
• Description: HDD mail TX data error
  An error was detected on the HDD immediately after the machine was turned on, or power was turned off while the machine used the HDD.
• Causes: • Defective HDD • Power failure during an access to the HDD
• Remedy: 1. Do SP5832-8 (Format HDD – Mail TX Data) to initialize the HDD. 2. Replace the HDD.

• Code: 874
• Description: Delete All error 1: HDD
  A data error was detected for the HDD/NVRAM after the Delete All option was used. Note: The source of this error is the Data Overwrite Security Unit D362 running from an SD card.
• Causes: • Data Overwrite Security Unit (SD card) not installed • Defective HDD
• Remedy: 1. Turn the main switch off/on, and try the operation again. 2. Install the Data Overwrite Security Unit. 3. Replace the HDD.

• Code: 875
• Description: Delete All error 2: Data area
  An error occurred while the machine deleted data from the HDD. Note: The source of this error is the Data Overwrite Security Unit running from an SD card.
• Causes: • The logical format for the HDD fails
• Remedy: Turn the main switch off/on, and try the operation again.

• Code: 876
• Description: Log Data Error
  
• Causes: An error was detected in the handling of the log data at power on or during machine operation. This can be caused by switching the machine off while it is operating.
• Remedy: -001 Log Data Error 1 • Damaged log data file in the HDD Initialize the HDD with SP5832-004. -002 Log Data Error 2 • An encryption module not installed 1. Disable the log encryption setting with SP9730-004 ("0" is off.) 2. Install the DESS module. -003 Log Data Error 3 • Invalid log encryption key due to defective NVRAM data 1. Initialize the HDD with SP5832-004. 2. Disable the log encryption setting with SP9730-004 ("0" is off.) -004 Log Data Error 4 • Unusual log encryption function due to defective NVRAM data Initialize the HDD with SP5832-004. -005 Log Data Error 5 • Installed NVRAM or HDD which is used in another machine 1. Reinstall the previous NVRAM or HDD. 2. Initialize the HDD with SP5832-004. -099 Log Data Error 99 • Other than the above causes Ask your supervisor.