• Code: 901
• Description: Mechanical total counter error
  The counter was removed during standby or while it is operating, possibly damaging he connector.
• Causes: • Check the connection of the mechanical counter • Counter defective

• Code: 920
• Description: Printer Error 1
  An internal application error was detected and operation cannot continue.
• Causes: • Software defective • Insufficient memory

• Code: 921
• Description: Printer error 2
  When the application started, the necessary font was not on the SD card.
• Causes: • Font not on the SD card

• Code: 925
• Description: Network File Error
  The file that manages NetFile is corrupted and operation cannot continue.
• Causes: • Software defective • Files on the HDD corrupted

• Code: 990
• Description: Software performance error
  The software attempted to perform an unexpected operation due to: 1) software bug, 2) incorrect internal parameter, 3) insufficient working memory.
• Causes: • Turn the machine power off/on • Reinstall the controller and/or main firmware Note: When this SC occurs, the file name, address, and data will be stored in NVRAM. This information can be checked by using SP7-403. Note the above data and the situation in which this SC occurs. Then report the data and conditions to your technical control center.

• Code: 991
• Description: Software continuity error
  The software attempted to perform an unexpected operation. However, unlike SC990, the object of the error is continuity of the software.
• Causes: • No operation required. Note: This SC code does not appear on the panel, and is only logged.

• Code: 992
• Description: Unexpected Software Error
  Software encountered an unexpected operation not defined under any SC code.
• Causes: • Software defective • An error undetectable by any other SC code occurred

• Code: 997
• Description: Application function selection error
  Application selected by the operator did not start or end normally due to a software problem. An option required by the application may not be installed.
• Causes: • Confirm which devices are required for the application. • Make sure all devices are configured correctly. • If the problem is with the fax unit, the nesting of the fax group may be too complicated