• Code: 650-013
• Description: Communication error of the remote service modem (Embedded RCG-M): Modem board error 1
  The modem board does not work properly even though the setting of the modem board is installed with a dial up connection.
• Causes: Same as -001
  1. Install the modem board.
  2. Check and reset the modem board setting with SP5816.
  3. Replace the modem board

• Code: 650-014
• Description: Communication error of the remote service modem (Embedded RCG-M): Modem board error 2
  The modem board is installed even though the RCG-N is installed.
• Causes: 1. Uninstall the modem board, if it is installed. 2. Check that the Wireless LAN or Ethernet LAN is working properly.

• Code: 651-001
• Description: Incorrect dial up connection: Program parameter error
  An unexpected error occurs when the modem (Embedded RCG-M) tries to call the center with a dial up connection.
• Causes: • Caused by a software bug

• Code: 651-002
• Description: Incorrect dial up connection: Program execution error
  An unexpected error occurs when the modem (Embedded RCG-M) tries to call the center with a dial up connection.
• Causes: • Caused by a software bug

• Code: 652
• Description: ID2 mismatching
  ID2 for @Remote certification is mismatching between the controller board and NVRAM.
• Causes: Used controller board installed
  Used NVRAM installed

• Code: 653
• Description: ID2 error
  ID2 stored in the NVRAM is incorrect.
• Causes: Used NVRAM installed

• Code: 669
• Description: EEPROM error
  Retry of EEPROM communication fails three times after the machine has detected the EEPROM error.
• Causes: • Caused by noise

• Code: 670
• Description: Engine startup error
  The BICU fails to respond with the prescribed time when the machine is turned on.
• Causes: • Connections between BICU and controller board are loose, disconnected, or damaged 1. Replace the BICU 2. Replace the controller board