Description: Bad sector number error
The number of bad sectors in the HDD (image data area) goes over 101.
Causes: • Defective HDD
Code: 863
Description: HDD data read failure
The data written to the HDD cannot be read normally, due to bad sectors generated during operation.
Causes: • HDD defective Note: If the bad sectors are generated at the image partition, the bad sector information is written to NVRAM, and the next time the HDD is accessed, these bad sectors will not be accessed for read/write operation.
Code: 864
Description: HDD data CRC error
During HDD operation, the HDD cannot respond to a CRC error query. Data transfer does not execute normally while data is being written to the HDD.
Causes: • HDD defective
Code: 865
Description: HDD access error
HDD responded to an error during operation for a condition other than those for SC863, 864.
Causes: • HDD defective.
Code: 866
Description: SD card error 1: Confirmation
The machine detects an electronic license error in the application on the SD card in the controller slot immediately after the machine is turned on. The program on the SD card contains electronic confirmation license data. If the program does not contain this license data, or if the result of the check shows that the license data in the program on the SD card is incorrect, then the checked program cannot execute and this SC code is displayed.
Causes: • Program missing from the SD card • Download the correct program for the machine to the SD card
Code: 867
Description: SD card error 2: SD card removed
The SD card in the slot is removed while the machine is on.
Causes: Insert the SD card, then turn the machine off and on.
Code: 868
Description: SD card error 3: SC card access
An error occurs while an SD card is used.
Causes: • SD card not inserted correctly • SD card defective • Controller board defective Note: If you want to try to reformat the SC card, use SD Formatter Ver 1.1.
Code: 870
Description: Address book data error
The address book data cannot be read from the HDD, SD card or flash ROM on the controller where it is stored, or the data read from the media is defective.
Causes: • Software defective: Turn the machine off/on. If this is not the solution for the problem, then replace the controller firmware. • HDD defective. • Do SP5846-046 (Initialize All Setting & Addr Book) to reset all address book data. • Reset the user information with SP5832-006 (HDD Formatting– User Information). • Replace the HDDs.