• Code: 872
• Description: HDD mail receive data error
  • The machine detects that the HDD is not operating correctly at power on. • The machine detects that the HDD is not operating correctly (can neither read nor write) while processing incoming email.
• Causes: • HDD defective • The machine is turned off while the HDD is being accessed. Do SP5832-007 to format the mail RX data on the HDD.

• Code: 873
• Description: HDD mail send data error
  An error is detected on the HDD immediately after the machine has been turned on, or power has been turned off while the machine has used the HDD.
• Causes: 1. Do SP5832-008 (Format HDD – Mail TX Data) to initialize the HDD. 2. Replace the HDD

• Code: 874
• Description: Delete All error 1: HDD
  A data error is detected for the HDD/NVRAM after the Delete All option has been used. Note: The source of this error is the DataOverwriteSecurity Unit (D362) running from an SD card.
• Causes: 1. Turn the main switch off/on and try the operation again. 2. Install the DataOverwriteSecurity Unit again. For more, see “Installation”. 3. HDD defective

• Code: 875
• Description: Delete All error 2: Data area
  An error occurs while the machine deletes data from the HDD. Note: The source of this error is the DataOverwriteSecurity Unit (D362) running from an SD card.
• Causes: Turn the main switch off/on and try the operation again

• Code: 876
• Description: Log Data Error
  An error is detected in the handling of the log data at power on or during machine operation. This can be caused by switching the machine off while it is operating.
• Causes:

• Code: 877
• Description: HDD DataOverwriteSecurity SD card error
  The 'all delete' function cannot be executed but the DataOverwriteSecurity Unit (D362) is installed and activated.
• Causes: • Defective SD card (D362) • SD card (D362) not installed

• Code: 878
• Description: TPM system authentication error
  The system firmware is not authenticated by TPM (security chip).
• Causes: • Incorrect updating for the system firmware • Defective flash ROM on the controller board Replace the controller board.

• Code: 880
• Description: File Format Converter (MLB) error
  A request to get access to the MLB is not answered within the specified time.
• Causes: • MLB defective, replace the MLB