Code :

Code: 997
Description: Application function selection error GW The application selected by the operation panel key operated abnormally (No response, abnormal ending).
Causes: • Software (including the software configuration) defective • An option required by the application (RAM, DIMM, board) is not installed. • Nesting of the fax group addresses is too complicated. • Check the devices necessary for the application program. If necessary devices have not been installed, install them. • Check that application programs are correctly configured. • For a fax operation problem, simplify the nesting of the fax group addresses. • Take necessary countermeasures specific to the application program. If the logs can be displayed on the operation panel, see the logs.

Code: 998
Description: Application start error No applications start within 60 seconds after the power is turned on.
Causes: • Loose connection of RAM-DIMM, ROM-DIMM • Defective controller • Software problem • Check the setting of SP5-875-001. If the setting is set to "1 (OFF)", change it to "0 (ON)". • Check if the RAM-DIMM and ROM-DIMM are correctly connected. • Reinstall the controller system firmware. • Replace the controller board.