• Code: 636-01
• Description: SD Card Error. Expanded authentication module error There is no expanded authentication module in the machine. The SD card or the file of the expanded authentication module is broken. There is no DESS module in the machine.
• Causes: • No expanded authentication module • Defective SD card • Defective file of the expanded authentication module • No DESS module
• Remedy: 1. Install the expanded authentication module. 2. Install the SD card. 3. Install the DESS module. 4. Set the super service SP as follows and turn the main switch off and on. • User limitation: Set SP5-401-160 (expanded authentication management setting) to 0. • User limitation: Set SP5-401-161 (expanded authentication management detailed setting) to 0. 5. Execute SP5-876-1 (security all clear). If this is a mass-produced machine, replace the NV.

• Code: 636-02
• Description: SD Card Error. Version error The version of the expanded authentication module is not correct.
• Causes: • Incorrect module version
• Remedy: Install the correct file of the expanded authentication module.

• Code: 636-11
• Description: SD Card Error. OSM user code file error
• Causes: The correct "usercode" file could not be found in the root folder of the SD card because the file is not present, or the existing file is corrupted or the wrong type file.
• Remedy: Create the usercode files with the User Setting Tool "IDissuer.exe" and store the files in the root folder of the SD card. • Make sure the eccm.mod file is in the root folder of the SD card.

• Code: 637
• Description: Tracking information notice error
• Causes: -001 Ttracking application error Tracking information is lost. The machine failed to give notice of the tracking information to the tracking SDK application. Tracking information is lost, and the machine cannot count correctly. 1. Turn the main switch off and on.
  -002 Management server error Tracking information is lost. The machine failed to give notice of the tracking information to the management server. Tracking information is lost, and the machine cannot count correctly. 1. Turn the main switch off and on.
• Remedy:

• Code: 640
• Description: Communication error: Engine Controller (Check sum error)
  Sum value is added each command frame. Sum check means: STX xx xx xx xx sum ETX The least significant 7 bits of xx + xx + xx+ xx is compared with the sum Example: STX 80h 81h 82h 83h 06h ETX 80h + 81h + 82h + 83h = 206h If sum value is 06h, data is correct. This SC is not displayed when it occurs; count is executed only by logging.
• Causes: Hard error with PCI
• Remedy: 1. Turn the main switch off and on.

• Code: 641
• Description: Communication error: Engine Controller (No response)
  No response from engine to frame after frame sending from controller with RAPI protocol. (No response after 3 attempts of sending every 100 ms)
• Causes: Asserts the error detected by the serial driver from PSC module to SRM with RAPI command.
• Remedy: 1. Turn the main switch off and on.

• Code: 650
• Description: Communication error of the remote service modem (Cumin-M)
• Causes: -01 Authentication error The authentication for the Cumin-M fails at a dial up connection. • Incorrect SP settings • Disconnected telephone line • Disconnected modem board • Disconnected wireless LAN card 1. Check and set the correct user name (SP5-816-156) and password (SP5-816-157).
  -04 Incorrect modem setting Dial up fails due to the incorrect modem setting. Same as -01 1. Check and set the correct AT command (SP5-816-160).
  -05 Communication line error The supplied voltage is not sufficient due to the defective communication line or defective connection. Same as -01 1. Consult with the user's local telephone company.
  -13 No modem board Modem board is not installed even though the setting at Cumin-M (During the operation) Same as -01 1. Install the modem board if it is not installed. 2. Check correct setting value for modem driver (SP5-816-160, SP5-816-165 to 171, SP5-816-188 and 189). 3. Replace the modem board.
  -14 The modem board is installed The modem board is installed even though the setting at Cumin-N. Or wired/ wireless LAN is not working normally. Same as -01 1. Uninstall the modem board if it is installed. 2. Check that the wired/wireless LAN is working properly.
• Remedy:

• Code: 651
• Description: Incorrect dial up connection -01 Chat program parameter error -02 Chat program execution error An unexpected error occurs when the modem (Cumin-M) tries to call the center with a dial up connection.
• Causes: • Caused by a software bug
• Remedy: No action required because this SC does not interfere with operation of the machine.