• Code: 868
• Description: SD card access error
  • -13 to -3: File system error • Other number: Device error
• Causes: An error report is sent from the SD card reader. • An error is detected in the SD card.
• Remedy: 1. Check the SD card is inserted correctly. 2. Replace the SD card. 3. Replace the controller board.

• Code: 870
• Description: Address book error
  An error is detected in the data copied to the address book over a network.
• Causes: • Defective software program • Defective HDD • Incorrect path to the server
• Remedy: 1. Mount correctly the media that stores the address book data and turn the main power switch off and on. 2. Initialize the address book data (SP5-846-050). 3. Initialize the partition for the HDD address book (Turn the main power switch off and on) (SP5-832-006). 4. Replace the HDD.

• Code: 872
• Description: HDD mail data error
  An error is detected in the HDD at machine initialization.
• Causes: • Defective HDD • Power failure during an access to the HDD
• Remedy: 1. Turn the main power switch off and on. 2. Initialize the HDD partition (SP5-832-007). 3. Replace the HDD.

• Code: 873
• Description: HDD mail transfer error An error is detected in the HDD at machine initialization.
• Causes: • Defective HDD • Power failure during an access to the HDD
• Remedy: 1. Initialize the HDD partition (SP5-832-008). 2. Replace the HDD.

• Code: 874
• Description: Delete All error 1: HDD
  An error is detected while all of the HDD or NVRAM are formatted physically by the Data Overwrite Security Unit (D377).
• Causes: • Data Overwrite Security Unit (SD card) not installed • Defective HDD
• Remedy: 1. Turn the main switch off/on and try the operation again. 2. Install the Data Overwrite Security Unit (D377) again. 3. Replace the HDD.

• Code: 875
• Description: Delete All error 2: Data area
  An error is detected while all of the HDD or NVRAM are formatted logically by the Data Overwrite Security Unit (D377).
• Causes: • The logical format for the HDD fails.
• Remedy: 1. Turn the main switch off/on and try the operation again

• Code: 876
• Description: Log Data Error
  An error was detected in the handling of the log data at power on or during machine operation. This can be caused by switching the machine off while it is operating.
• Causes: -01 Log Data Error 1 • Damaged log data file in the HDD 1. Initialize the HDD with SP5-832-004. -02 Log Data Error 2 • An encryption module not installed 1. Replace or set again the encryption module. 2. Disable the log encryption setting with SP9-730-004 ("0" is off.). -03 Log Data Error 3 • Invalid log encryption key due to defective NVRAM data 1. Initialize the HDD with SP5-832-004. 2. Disable the log encryption setting with SP9-730-004 ("0" is off.) -04 Log Data Error 4 • Unusual log encryption function due to defective NVRAM data 1. Initialize the HDD with SP5-832-004. -05 Log Data Error 5 • Installed NVRAM or HDD which is used in another machine. 1. Reinstall the previous NVRAM or HDD. 2. Initialize the HDD with SP5-832-004. -99 Log Data Error 99 • Other than the above causes 1. Ask your supervisor.
• Remedy:

• Code: 877
• Description: HDD Data Overwrite Security SD card error
  The 'all delete' function cannot be executed but the Data Overwrite Security Unit (D377) is installed and activated.
• Causes: • Defective SD card (D377) • SD card (D377) not installed
• Remedy: 1. Replace the NVRAM and then install the new SD card. 2. Check and reinstall the SD card.