• Code: 822
• Description: Self-diagnostics error: HDD
• Causes: [3003] HDD timeout Check performed only when HDD is installed: • HDD device busy for over 31 seconds. • After a diagnostic command is set for the HDD, but the device remains busy for over 6 seconds. • Defective HDD device • Defective HDD connector • Defective ASIC device 1. Replace or uninstall the HDD device. 2. Replace the HDD connector. 3. Replace the controller board. [3004] Diagnostics command error Result of the issuance of diagnostic command is error. • Defective HDD device 1. Replace or remove the HDD device. [3013] HDD timeout (First machine) HDD device busy for over 31 seconds. Mandolin is not detected. After a diagnostic command is set for the HDD, but the device remains busy for over 6 seconds. • Defective HDD device • Defective HDD connector • Defective ASIC device 1. Replace or remove the HDD device. 2. Replace the HDD connector 3. Replace the controller board [3014] Diagnostics command error (First machine) Result of the issuance of diagnostic command is error. Mandolin is not detected. A w/r/c error of the HDD register • Defective HDD device 1. Replace the HDD device.
• Remedy:

• Code: 823
• Description: Self-diagnostics error: NIC
• Causes: [6101] MAC address check sum error The result of the MAC address check sum does not match the check sum stored in ROM. • Defective SEEP ROM • Defective I2C bus (connection) 1. Replace the controller board [6104] PHY IC error The PHY IC on the controller cannot be correctly recognized. • Defective PHY chip • Defective ASIC MII I/F 1. Replace the controller board [6105] PHY IC loop-back error An error occurred during the loop-back test for the PHY IC on the controller. • Defective PHY chip • Defective MAC of ASIC (SIMAC/COMIC/CELLO) • Defective I/F with the PHY board • Defective solder on the PHY board 1. Replace the controller board
• Remedy:

• Code: 824
• Description: Self-diagnostics error: NVRAM (resident) [1401] NVRAM verify error NVRAM device does not exist or NVRAM device is damaged.
• Causes: • No NVRAM device • Destructive NVRAM device • NVRAM backup battery exhausted • NVRAM socket damaged
• Remedy: 1. Replace the NVRAM device.

• Code: 833
• Description: Self-diagnostic error 8: Engine I/F ASIC
• Causes: [0F30] ASIC (Mandolin) for engine control could not be detected. After the PCI configuration, the device ID for the ASIC could not be checked. • Defective ASIC (Mandolin) for system control • Defective North Bridge and AGPI/F Replace the Engine I/F board (mother board). [50B1] Could not initialize or read the bus connection. • Defective connection bus • Defective SSCG Replace the Engine I/F board (mother board). [50B2] Value of the SSCG register is incorrect. • Defective connection bus • Defective SSCG Replace the Engine I/F board (mother board).
• Remedy:

• Code: 834
• Description: Self-diagnostic error: Optional memory. [5101] An error occurs after write/verify check for optional RAM on the engine I/F board (mother board).
• Causes: • Defective memory device
• Remedy: Replace the Engine I/F board (mother board).

• Code: 838
• Description: Self-diagnostic error: Clock generator. [2701] A verify error occurred when setting data was read from the clock generator via the I2C bus
• Causes: • Defective clock generator • Defective I2C bus • Defective I2C port on the CPU
• Remedy: Replace the controller board.

• Code: 840
• Description: EEPROM access error
  During the I/O processing, reading error is occurred. The 3rd reading failure issues this SC code. During the I/O processing, writing error is occurred.
• Causes: • Defective EEPROM
• Remedy: Replace the EEPROM.

• Code: 841
• Description: EEPROM read error
  Mirrored data of the EEPROM is different from the original data in EEPROM.
• Causes: Data in the EEPROM is overwritten for some reason.
• Remedy: Turn the main switch off and on.