Các lỗi thường gặp

Code :
  • Code: 866
  • Description: SD card authentication error
    A correct license is not found in the SD card.
  • Causes: SD-card data is corrupted.
  • Remedy: 1. Store correct data in the SD card.
  • Code: 867
  • Description: SD card error
    The SD card for an application is ejected from the slot.
  • Causes: The SD card for an application is ejected from the slot.
  • Remedy: 1. Install the SD card.
  • Code: 868
  • Description: SD card access error [File system error, Device error]
    SD card error occurs when SD card is activated.
  • Causes: Defective SD card. Defective SD card controller.
  • Remedy: 1. For a file system error, format the SD card on your PC. 2. For a device error, turn the mains switch off and on. 3. Replace the SD card. 4. Replace the controller.
  • Code: 870
  • Description: Address data error
    An error is detected in theve SD data copied to the address book over a network.
  • Causes: Defective software program. Defective HDD. Incorrect path to the sever.
  • Remedy: 1. Initialize the address book data (SP5846-50). 2. Initialize the user information (format the hard disk with SP5832). 3. Replace the HDD.
  • Code: 872
  • Description: HDD mail data error
    An error is detected in the mail receiving data area of the HDD at machine initialization.
  • Causes: Defective HDD. Power failure during an access to the HDD.
  • Remedy: 1. Initialize the HDD (SP5-832-001). 2. Replace the HDD.
  • Code: 873
  • Description: HDD mail transfer error
    An error is detected in the mail transmitting data area of the HDD at machine initialization.
  • Causes: Defective HDD. Power failure during an access to the HDD.
  • Remedy: 1. Initialize the HDD (SP5-832-001). 2. Replace the HDD.
  • Code: 874
  • Description: Delete All error 1: HDD
    An error is detected while the all data of the HDD or NVRAM are formatted physically by the Data Overwrite Security Unit (B735).
  • Causes: Not installed Data Overwrite Security Unit (SD card). Defective HDD.
  • Remedy: 1. Install the Data Overwrite Security Unit (B735). 2. Replace the HDD.
  • Code: 875
  • Description: Delete All error 2: Data area
    An error is detected while the all data of the HDD or NVRAM are formatted logically by the Data Overwrite Security Unit (B735).
  • Causes: The logical format for HDD fails.
  • Remedy: 1. Turn the main switch off/on and try the operation again.
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