Code :

Code: 632
Description: Counter device error 1 After 3 attempts to send a data frame to the optional counter device via the serial communication line, no ACK signal was received within 100 ms.
Causes: • Serial line between the optional counter device, the relay board and copier control board is disconnected or damaged • Make sure that SP5113 is set to enable the optional counter device.
Remedy:

Code: 633
Description: Counter device error 2 After communication is established, the controller receives the break signal from the accounting device.
Causes: • Serial line between the optional counter device, the relay board and copier control board is disconnected or damaged • Make sure that SP5113 is set to enable the optional counter device.
Remedy:

Code: 634
Description: Counter device error 3 A backup RAM error was returned by the counter device.
Causes: • Counter device control board defective • Backup battery of counter device defective
Remedy:

Code: 635
Description: Counter device error 4 A backup battery error was returned by the counter device.
Causes: • Counter device control board defective • Backup battery of counter device defective
Remedy:

Code: 641
Description: BCU control data transfer abnormal A sampling of the control data sent from the BCU reveals an abnormality.
Causes: • Controller board defective • External noise • BCU board defective
Remedy: 1. Replace the controller board. 2. Replace the BCU board.

Code: 650
Description: Communication error of the remote service modem (Embedded RCG-M)
Causes: -001 CTL B Authentication error The authentication for the Embedded RCG-M fails at a dial up connection. • Incorrect SP settings • Disconnected telephone line • Disconnected modem board Check and set the correct user name (SP5816-156) and password (SP5816-157). -004 CTL B Incorrect modem setting Dial up fails due to the incorrect modem setting. • Same as -001 Check and set the correct AT command (SP5816-160). -005 - Communication line error The supplied voltage is not sufficient due to a defective communication line or defective connection. • Same as -001 Consult with the user's local telephone company. -011 - Incorrect network setting Both the NIC and Embedded RCG-M are activated at the same time. • Same as -001 Disable the NIC with SP5985-1. -012 - Modem board error The modem board does not work properly even though the setting of the modem board is installed with a dial up connection. • Same as -001 1. Install the modem board. 2. Check and reset the modem board setting with SP5816. 3. Replace the modem board.
Remedy:

Code: 651
Description: Incorrect dial up connection
Causes: -001 CTL C Program parameter error -002 CTL C Program execution error An unexpected error occurs when the modem (Embedded RCG-M) tries to call the center with a dial up connection.
Remedy: • Caused by a software bug