Description: HDD: Read error The data stored in the HDD cannot be read correctly.
Causes: • Defective HDD • Defective controller
Remedy: 1. Replace the HDD. 2. Replace the controller.
Code: 864
Description: HDD: CRC error While reading data from the HDD or storing data in the HDD, data transmission fails.
Causes: • Defective HDD
Remedy: Replace the HDD.
Code: 865
Description: HDD: Access error An error is detected while operating the HDD.
Causes: • Defective HDD
Remedy: Replace the HDD.
Code: 866
Description: SD card authentication error A correct license is not found in the SD card.
Causes: • SD-card data is corrupted.
Remedy: Store correct data in the SD card.
Code: 867
Description: SD card error
Causes: The SD card is ejected from the slot.
Remedy: 1. Install the SD card. 2. Turn the main switch off and on.
Code: 868
Description: SD card access error • -13 to -3: File system error • Other number: Device error
Causes: An error report is sent from the SD card reader. • An error is detected in the SD card.
Remedy: 1. For a file system error, format the SD card on your PC. 2. For a device error, turn the mains switch off and on. 3. Replace the SD card. 4. Replace the controller.
Code: 870
Description: Address book error An error is detected in the data copied to the address book over a network.
Causes: • Defective software program • Defective HDD • Incorrect path to the server
Remedy: 1. Initialize the address book data (SP5-846-050). 2. Initialize the user information (SP5-832-006). 3. Replace the HDD.
Code: 872
Description: HDD mail data error An error is detected in the HDD at machine initialization.
Causes: • Defective HDD • Power failure during an access to the HDD
Remedy: 1. Turn the main switch off and on. 2. Initialize the HDD partition (SP5-832-007). 3. Replace the HDD.