Description: Electric counter error The total count contains something that is not a number.
Causes: NVRAM incorrect type. Defective NVRAM. NVRAM data scrambled. Unexpected error from external source. If the requested count has not completed during PRT reception for SRM
Remedy: • Replace the NVRAM.
Code: 920
Description: Printer application error (The printer cannot be used.)
Causes: -00 B No response when starting up the PM An error is detected in the printer application program and operation cannot continue. • Defective software • Unexpected hardware resource (e.g., memory shortage) Turn the main power switch off and on. -01 B Timeout error during the PM operation An error is detected in the printer application program and operation cannot continue. • Defective software • Unexpected hardware resource (e.g., memory shortage) Turn the main power switch off and on. -02 B The WORK memory cannot be retrieved. An error is detected in the printer application program and operation cannot continue. • Defective software • Unexpected hardware resource (e.g., memory shortage) • Turn the main power switch off and on. • Add memory. -03 B Cannot start-up the filtering process An error is detected in the printer application program and operation cannot continue. • Defective software • Unexpected hardware resource (e.g., memory shortage) Turn the main power switch off and on. -04 B Abnormal exit from the filtering process An error is detected in the printer application program and operation cannot continue. • Defective software • Unexpected hardware resource (e.g., memory shortage) Turn the main power switch off and on.
Remedy:
Code: 921
Description: Printer font error
Causes: -00 B The resident font is missing. A necessary font is not found when starting up the printer application. The font file supplied for standard installation is missing. Turn the main power switch off and on. -01 B The optional font is missing. A necessary font is not found when starting up the printer application. Optional emulation font file is not found. Turn the main power switch off and on.
Remedy:
Code: 925
Description: NetFile function error The NetFile file management on the HDD cannot be used, or a NetFile management file is corrupted and operation cannot continue.
Causes: Defective HDD. Hard disk data inconsistencies due to power interruption during writing to the hard disk. Defective software.
Remedy: • Turn the main power switch off and on. • Initialize the NetFile partition on the HDD (SP5-832-002). • Initialize all partition on the HDD (SP5-832-001). • Replace the HDD.
Code: 990
Description: Software performance error The software makes an unexpected operation.
Causes: Argument error. Internal parameter incorrect. Insufficient working memory. Abnormal operation due to an error that cannot be detected by the hardware according to the regular SC detection.
Remedy: Logging only.
Code: 991
Description: Software continuity error The software has attempted to perform an unexpected operation. However, unlike SC 990, the object of the error is continuity of the software.
Causes: Argument error. Internal parameter incorrect. Insufficient working memory. Abnormal operation due to an error that cannot be detected by the hardware according to the regular SC detection.
Remedy: Logging only.
Code: 992
Description: Undefined error If an SC not managed by the system is issued
Causes: In cases such as using a tool for the previous model. Software problemnumber.
Remedy: Turn the main power switch off and on.
Code: 995
Description: CPM setting error
Causes: -01 D • Defective BCU • NVRAM Replacement error • Install the previous NVRAM • Input the serial number with SP5-811-004, and turn the main power switch off and on. -02 D • Defective NVRAM • Defective controller Perform SP5-825 to download the appropriate data to the NVRAM, and then turn the main power switch off and then back on. -03 D The serial number cannot be identified due to a mistake during controller replacement or mechanical failure. Replace the controller with the correct type. -04 D - Place all parts in the initial state, and then replace the parts according to the procedures described in the manuals.