Các lỗi thường gặp

Code :
  • Code: 17
  • Display: Jam Inside Printer
  • Description: Paper is caught inside printer
  • Remedy: 1. Open the Duplex Cover and then remove the paper. 2. Check the Feed sensor actuator. • Replace the Feed Sensor if it is damaged or distorted.
  • Code: 18
  • Display: Load Manual Press Cont Key
  • Description: This is only displayed when printing in Manual Feed mode and the MPF tray is empty.
  • Remedy: Load a sheet of print material and press the On-Line/Continue button. You need to press the button for each page to be printed.
  • Code: 19
  • Display: Load [Size] In [Tray]
  • Description: The size of paper in the tray and the size of paper required by the document being printed are different.
  • Remedy: *In this case the size of paper and tray is indicated. Load the correct size of paper.
  • Code: 20
  • Display: Memory Overflow
  • Description: Not enough Memory Capacity.
  • Remedy: The printer has insufficient memory to build the page image. The print process will be cancelled automatically and the printer will return to the Wait Mode. Add more memory to the printer.
  • Code: 21
  • Display: Page Too Complex
  • Description: The layout of document is to complex.
  • Remedy: Try to print again after making the layout simpler and erasing any unnecessary images. If the message appear repeatedly you will need to add extra memory to the printer.
  • Code: 22
  • Display: Press Cont Key Replace [Ctrl]
  • Description: Not enough Toner
  • Remedy: * Press the [On-Line/Continue] button to continue printing. * Replace the Toner Cartridge when the image quality becomes unacceptable. * You can select if this message will be displayed on the LCD Pane or not.
  • Code: 23
  • Display: Press Cont Key Replace Drum
  • Description: The OPC drum is coming to the end of its usable life and will need replacing soon.
  • Remedy: * Press the [On-Line/Continue] button to continue printing. * Replace the OPC Drum when the image quality becomes unacceptable. * You can select if this message will be displayed on the LCD Pane or not.
  • Code: 24
  • Display: Press Cont Key Replace Transfer
  • Description: The ITB Unit is coming to the end of its usable life and will need replacing soon.
  • Remedy: * Press the [On-Line/Continue] button to continue printing. * Replace the ITB Unit when the image quality becomes unacceptable. * You can select if this message will be displayed on the LCD Pane or not.
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