• Code: 09
• Display: Image Transfer Error
• Description: This is caused by a badly fitted or unlocked ITB unit or a faulty ITB Home Sensor.
• Remedy: 1. Open Top Cover and then check that the ITB unit properly fitted and locked in position. • Remove, replace and re-lock the ITB unit. • If the same fault recurs regularly replace the ITB unit. 2. Check the condition of the ITB Harness (especially if replacing the ITB does not resolve the problem). • Refit or replace the harness if it is damaged. 3. Check the signal on Pin 1 of CN10 on the Main PBA. • Replace the Main PBA if the signal is Active low(almost 0V).

• Code: 10
• Display: Invalid Drum Cartridge
• Description: Can not communicate with the OPC Unit.
• Remedy: *This is caused by a wrong value of OEM Resistor in the OPC Unit. *It is also caused by misreading the value of the OEM Resistor because of contamination of the contact points. 1. Check that an original Samsung Drum Cartridge is fitted. • If not replace the OPC drum. 2. Clean the OPC unit contact points. 3. Check the Harness connected between the Main PBA and OPC Unit. • Refit or replace the harness if it is damaged. 4. Check D11 on the Engine Controller. • Replace the Main PBA.

• Code: 11
• Display: Invalid Image Transfer
• Description: Can not communicate with ITB Unit.
• Remedy: *This may be caused by a wrong value of OEM Resistor in the OPC Unit. 1. Check that an original Samsung ITB Unit is fitted. • If not replace the ITB Unit. 2. Open the Top Cover and then check that the ITB unit is correctly locked in position. • Remove, replace and re-lock the ITB unit. 3. If the fault continues after re-fitting the ITB unit several times check the voltage on Pin4 of CN10 on the Main PBA. • Replace the ITB Harness if the voltage is not 5 voltage. 4. Replace the ITB Unit. 5. Replace the Main PBA.

• Code: 12
• Display: Invalid Toner [Color]
• Description: This is caused by a wrong value of OEM Resistor in the Toner Cartridge.
• Remedy: 1. Clean the 3 contact points on the Toner Cartridge and then re-install. 2. Replace the Toner Cartridge if the same error recurs. 3. Remove the Front Cover and then check the condition of the spring contacts between the DEVE OEM PBA and Toner Cartridge if the same error occurs. * Terminal : parts name(MEA UNIT-TERMINAL,JC97-01771A) • Clean and Re-assemble. 4. Replace the OEM PBA, HVPS and Main PBA in order if the same error recurs.

• Code: 13
• Display: Invalid NEW Toner [Color]
• Description: This occurs when the Fusible Resistor in the Toner Cartridge does not become open circuit within regulation time.
• Remedy: *This may be caused by a wrong value of OEM Resistor in the Toner Cartridge. 1. Check that an original Samsung Toner Cartridge is fitted. • If not replace the Toner Cartridge. 2. Clean the 3 contact points on the Toner Cartridge and then re-install. 3. Remove the Front Cover and then check the condition of the spring contacts between the DEVE OEM PBA and Toner Cartridge if the same error occurs. * Terminal : parts name(MEA UNIT-TERMINAL,JC97-01771A) • Clean and Re-assemble. 4. Replace the Toner Cartridge if the same error recurs. 5. Replace the DEVE OEM PBA, HVPS and Main PBA in order if the same error recurs.

• Code: 14
• Display: Jam 0 In [Tray]
• Description: Paper is caught in the tray.
• Remedy: 1. Open the Duplex Cover and then remove the paper stuck in the machine. 2. Open the appropriate tray and after removing any trapped paper ensure that the tray is properly loaded, not overfilled and that paper guides are properly adjusted. 3. Check that the Feed Sensor is fitted correctly and is free to operate. 4. Use EDC Mode to check the operation of the feed sensor. 4. Check that the operation of the appropriate Pick-Up Clutch under the Cassette is normal. 5. If the Clutch does not work check the condition of the cable harness to the Main PBA. 6. Replace the Main PBA if the voltage on Pin 2 of CN32 (FCF) or Pin 2 of CN25 (MPF) on the Main PBA is +24VDC. (Normal Output : Pin 1 = +24VDC, Pin 2 = 0V)

• Code: 15
• Display: Jam In Duplex Path
• Description: Paper is caught while printing side 2.
• Remedy: 1. Open the Duplex Cover and then remove the paper. 2. Remove any foreign objects in the Duplex Path.

• Code: 16
• Display: Jam In Exit Area
• Description: Paper is caught in the Exit Area.
• Remedy: 1. Check the Exit Sensor actuator. • Replace the Fuser if the Exit Sensor actuator is damaged or bent. 2. Check that the Paper Guide Rib of the Output Guide is clean, and not damaged or distorted. • Replace the Fuser or Exit Ass'y if it is not normal. 3. Check the condition and operation of the Fuser Rollers.