Các lỗi thường gặp

Code :
  • Code: A1-1110
  • Display: Error #A1-1110 Turn off then on
  • Description: The main motor does not operate.
  • Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the rear and right cover. 3) Check if the connection between main board and main motor are correct. If the connection is OK, replace the main motor. 4) If the problem persists, replace the main board.
  • Code: A3-2210
  • Display: Error #A3-2210 Call for service
  • Description: CTD sensor is defective.
  • Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the all toner cartridges and imaging unit. 3) Check if the CTD sensor connector is connected correctly. If the sensor connection is OK, replace the CTD board.
  • Code: A3-3312
  • Display: Error #A3-3312 Call for service
  • Description: The outer temperature sensor is defective.
  • Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the front cover. 3) Replace the PBA-DEVE CRUM JOINT.
  • Code: A3-6110
  • Display: Error #A3-6110 Turn off then on
  • Description: The Deve Home sensor is defecitve.
  • Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the right cover. 3) Check if the Deve home sensor connector is connected correctly. 4) If the sensor is defective, replace it.
  • Code: C1-2110, C1-3110
  • Display: Prepare Toner
  • Description: The remaining toner cartridge is less than 10%
  • Remedy: 1) Print the supply information report. Check the life remaining of the toner cartridge. 2) If its life is at the end, turn the machine off and replace the toner cartridge with new one.
  • Code: C1-2120, C1-3120
  • Display: Replace Toner
  • Description: The toner cartridge is at the end of its life.
  • Remedy: 1) Turn the machine off and replace the toner cartridge with new one.
  • Code: C1-2411, C1-3411
  • Display: Install toner
  • Description: The toner cartridge is not installed or the CRUM has some problem.
  • Remedy: 1) Check if the toner cartridge is installed properly. Turn the machine off then on. 2) If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. And reinstall the toner cartridge. 3) If the problem persists, check that the CRUM contact area is contaminated. Clean it. 4) If the problem persists, replace the toner cartridge with new one.
  • Code: C1-2512, C1-2514, C1-3512
  • Display: Not compatible [color] toner
  • Description: Toner cartridge is not compatible.
  • Remedy: 1) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.
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