Các lỗi thường gặp

Code :
  • Code: C2-5320, C2-5410
  • Display: (color) Toner Failure: #. Install (color) toner cartridge again. Install yellow toner cartridge.
  • Description: The toner cartridge is not installed or the CRUM has some problem.
  • Remedy: 1) Check if the toner cartridge is installed properly. Turn the machine off then on. 2) If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. And reinstall the toner cartridge. 3) If the problem persists, check that the CRUM contact area is contaminated. Clean it. 4) If the problem persists, replace the toner cartridge with new one.
  • Code: C5-1110, C5-1120
  • Display: Prepare new transfer belt unit. Replace new transfer belt unit.
  • Description: The ITB Unit is at the end of its life.
  • Remedy: 1) Print the supply information report. Check the life remaining of the ITB unit. 2) If its life is at the end, turn the machine off and replace the ITB unit with new one.
  • Code: C5-1310
  • Display: Install image transfer belt unit.
  • Description: The ITB Unit is not installed properly.
  • Remedy: 1) Turn the machine off. Remove and reinstall the ITB unit. 2) Turn the machine on. If the problem persists, replace the ITB unit.
  • Code: C5-1410
  • Display: Image transfer belt unit is not compatible. Check users guide.
  • Description: The ITB unit is not compatible.
  • Remedy: 1) Print the supply information report. Check information of the ITB Unit. 2) If the toner cartridge is not a Samsung genuine ITB Unit, replace with new one. 4-
  • Code: C5-1710
  • Display: Sensor Failure: #C5-1710. Turn off then on.
  • Description: The ITB home position sensor has the problem.
  • Remedy: 1) Turn the machine off. Replace the ITB Unit.
  • Code: C6-1110, C6-1120
  • Display: Prepare new fuser unit. Replace with new fuser unit.
  • Description: The fuser unit is at the end of its life.
  • Remedy: 1) Print the supply information report. Check the life remaining of the fuser unit. 2) If its life is at the end, turn the machine off and replace the fuser unit with new one.
  • Code: C7-1110
  • Display: Waste toner container is almost full. Order new one.
  • Description: The waste toner container is at the end of its life.
  • Remedy: 1) Print the supply information report. Check the life remaining of the waste toner container. 2) If its life is at the end, turn the machine off and replace the waste toner container with new one.
  • Code: C7-1311
  • Display: Waste toner container is not installed. Install it.
  • Description: The waste toner container is not installed
  • Remedy: 1) Check if the waste toner container is installed properly. 2) Remove and reinstall the waste toner container.
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