Các lỗi thường gặp

Code :
  • Code: M2-1110, M2-2210
  • Display: Paper Jam inside machine Paper Jam inside of duplex
  • Description: The jammed paper has occurred inside machine.
  • Remedy: 1) Open the rear cover. Remove the jammed paper. 2) If the problem persists, check the following. a) Check if there is any obstacles or paper on the paper path. Remove it. b) Check if the FRAME-REGI unit and FRAME-RATARD unit are assembled properly. If there is any defective part in these units, replace it or Assy. c) Check the motor operation, gear in the PH drive unit. If there is any defective parts, replace it or PH drive unit. d) Check the T1-DRIVE unit. If there is any defective parts, replace it or T1-DRIVE unit.
  • Code: M3-1110
  • Display: Paper Jam in exit area
  • Description: The jammed paper has occurred in the exit area.
  • Remedy: 1) Remove the jammed paper. 2) If the problem persists, check the following. a) Check if there is any obstacles or paper on the paper path. Remove it. b) Check if the fuser unit is assembled properly. If the fuser unit is defective, replace it. c) Check if the exit unit has any defective parts. Replace the exit unit.
  • Code: M3-2130
  • Display: Output bin full Remove paper
  • Description: The machine detected that the output tray has got full or the bin-full sensor is defective.
  • Remedy: 1) Remove the paper on the output tray. 2) Check if the Bin-full Sensor connector is connected properly. Reconnect it. 3) If the sensor is defective, replace it.
  • Code: S2-1210
  • Display: Error #S2-1210 Call for service
  • Description: The power Micom chip on main board is not detected.
  • Remedy: 1) Turn the machine off then on. 2) If the error persists, replace the main board.
  • Code: S2-4120
  • Display: Door open Close it
  • Description: Door is open or the cover open switch is defective.
  • Remedy: 1) Check if the front cover is closed perfectly. 2) If the error persists, check that the cover-open sensor is working normally. If it is defective, replace the HVPS board.
  • Code: S5-3110
  • Display: Error #S5-3110 Call for service
  • Description: The communication error between main board and OPE board has occurred.
  • Remedy: 1) Turn the machine off then on. 2) If the problem persists, check the followings. a) Check the connection between main board and OPE board. Reconnect the harness. b) If the connection is OK, replace the main board or OPE board.
  • Code: S6-3123, S6-3128
  • Display: Network Problem: IP Conflict 802.1x Network Error
  • Description: IP address conflicts with that of other system.
  • Remedy: 1) Change the machine’s IP address. 2) Check the setting-up for 802.1x confirmation server.
  • Code: U1-2115, U1-2116
  • Display: Error # Turn off then on
  • Description: The fuser unit has the problem for pressure control.
  • Remedy: 1) Turn the machine off. Remove and reinstall the fuser unit. Turn the machine off. Is this error message disappeared? 2) Open the rear cover. Check if the fuser pressure cam is working normally. • If the cam operation is normal, replace the cam sensor. 3) Remove the side cover. Check if the fuser motor is working normally. 4) Check if the swing-gear is in the position below when the cam works. If not, replace the fuser drive unit.
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