Các lỗi thường gặp

Code :
  • Code: C2-1160
  • Display: Prepare new toner / Prepare new toner cartridge Replace new toner / Replace with new toner cartridge Replace new toner / End of life, Replace with new toner cartridge
  • Description: The remaining toner cartridge is less than 10% / The toner cartridge is at the end of its life.
  • Remedy: These errors are for M3370/3870/4070/4072FD. Check the life remaining of the toner cartridge. If its life is at the end, turn the machine off and replace the toner cartridge with new one.
  • Code: C2-1170
  • Display: Prepare new toner / Prepare new toner cartridge Replace new toner / Replace with new toner cartridge Replace new toner / End of life, Replace with new toner cartridge
  • Description: The remaining toner cartridge is less than 10% / The toner cartridge is at the end of its life.
  • Remedy: These errors are for M3370/3870/4070/4072FD. Check the life remaining of the toner cartridge. If its life is at the end, turn the machine off and replace the toner cartridge with new one.
  • Code: C2-1411
  • Display: Toner Not Installed / Toner cartridge is not installed. Install it
  • Description: The toner cartridge is not installed.
  • Remedy: This error is for M3370/3870/4070/4072FD. 1) Turn the machine off then on. 2) Open the front cover. 3) Check if the toner cartridge is installed. If yes, remove and reinstall it. 4) If the problem persists, replace the toner cartridge with new one.
  • Code: C2-1512
  • Display: Toner Not Compatible / Toner cartridge is not compatible. Check guide
  • Description: Toner cartridge is not compatible.
  • Remedy: This error is for M3370/3870/4070. 1) Open the front cover. 2) Remove the toner cartridge. 3) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.
  • Code: C2-1710
  • Display: Error: #C2-1710 Call for Service
  • Description: The machine can’t detect the CRUM chip of the toner cartridge.
  • Remedy: These errors are for M3370/3870/4070. 1) Open the front cover. 2) Remove the toner cartridge. 3) Check if the CRUM terminal is contaminated. Clean it. 4) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.
  • Code: C2-1711
  • Display: Error: #C1-1711 Call for Service
  • Description: The machine can’t detect the CRUM chip of the toner cartridge.
  • Remedy: These errors are for M3370/3870/4070. 1) Open the front cover. 2) Remove the toner cartridge. 3) Check if the CRUM terminal is contaminated. Clean it. 4) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.
  • Code: C2-1712
  • Display: Error: #C1-1712 Call for Service
  • Description: The machine can’t detect the CRUM chip of the toner cartridge.
  • Remedy: These errors are for M3370/3870/4070. 1) Open the front cover. 2) Remove the toner cartridge. 3) Check if the CRUM terminal is contaminated. Clean it. 4) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.
  • Code: C3-1110
  • Display: Prepare IMG. Unit / Prepare new imaging unit Replace IMG. Unit / Replace with new imaging unit
  • Description: The remaining imaging unit is less than 10% / The imaging unit is at the end of its life.
  • Remedy: These errors are for M3325/3825/4025. Check the life remaining of the imaging unit. If its life is at the end, turn the machine off and replace the imaging unit with new one.
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