Các lỗi thường gặp

Code :
  • Code: 09
  • Display: [Paper Jam 0] Open/Close Door
  • Description: Paper has jammed in the feeding area of the paper input tray.
  • Remedy: Clear the jam.
  • Code: 10
  • Display: [Paper Jam 1] Open/Close Door
  • Description: Paper has jammed in the fuser area or in the manual feeder.
  • Remedy: Clear the jam.
  • Code: 11
  • Display: [Paper Jam 2] Check Inside
  • Description: Paper has jammed in the paper exit area.
  • Remedy: Clear the jam.
  • Code: 12
  • Display: Power Failure
  • Description: Power has turned off then on and the machine’s memory has not been back up.
  • Remedy: The job which you were trying to do before the power failure must be completely re-done.
  • Code: 13
  • Display: Scanner Error
  • Description: There is a problem in the scanner unit.
  • Remedy: Unplug the power cord and plug it back in. If the problem persists, please call for service.
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