Các lỗi thường gặp

Code :
  • Code: 33
  • Display: Paper Jam 1 Open/Close Door
  • Description: Paper has jammed inside the machine
  • Remedy: Clear the jam.
  • Code: 34
  • Display: Paper Jam 2 Check Inside
  • Description: Special print media has jammed in the paper exit area.
  • Remedy: Clear the jam.
  • Code: 35
  • Display: Replace Toner
  • Description: This message appears between Toner Empty and Toner Low status.
  • Remedy: Replace the toner cartridge with a new one.
  • Code: 36
  • Display: Scanner locked
  • Description: The scanner module is locked
  • Remedy: Unlock the scanner and press Stop/ Clear.
  • Code: 37
  • Display: Self Diagnostics Temperature
  • Description: The engine in your machine is checking problems detected.
  • Remedy: Wait a few minutes
  • Code: 38
  • Display: Self Diagnostics LSU
  • Description: The LSU in your machine is checking problems detected.
  • Remedy: Wait a few minutes
  • Code: 39
  • Display: Toner Empty
  • Description: The toner cartridge has run out. The machine stops printing. Press OK to toggle the message to Stop or Continue.
  • Remedy: You can select the option among Stop or Continue with the left/right arrow. If you select Stop by pressing OK on the control panel, the machine stops printing. If you select Continue, the machine keeps printing, but the quality cannot be guaranteed. If you do not select any, the machine will work as Stop is selected. Replace the toner cartridge with a new one.
  • Code: 40
  • Display: Toner Exhausted
  • Description: The lifespan of the toner cartridge which the arrow indicates is reached.
  • Remedy: This message appears when the toner is completely empty, and your machine stops printing. Replace the corresponding toner cartridge with a Samsunggenuine cartridge.
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