Code :

Code: 09
Display: PAPER JAM 2 Check Inside
Description: The machine has detected a paper jam in paper exit area. OPEN the side door and clear the jam. CLOSE the door to continue.
Remedy: Remove the jammed paper

Code: 11
Display: LSU ERROR
Description: The Laser Scanning Unit did not reach the READY state within a defined time or a problem has occurred in the LSU.
Remedy: Try Power Off-Power On. *Please test the LSU in engine test mode. *If the problem still persists, replace the LSU unit.

Code: 12
Display: LOW HEAT ERROR
Description: The Fuser temperature did not reach a certain level, or the thermister has become disconnected.
Remedy: Try Power Off-Power On. *Check thermister contact point & heat roller. *If the problem still persists, replace fuser unit.

Code: 13
Display: OPEN HEAT ERROR
Description: During operation the fuser temperature fails to rise correctly, the Thermister is not connected to the main board or contact points are loose or dirty.
Remedy: *Check thermister contact point and cable connection. *Please test the fuser in engine test mode. *If the problem still persists, replace fuser unit.

Code: 14
Display: OVER HEAT ERROR
Description: The fuser temperature has risen too far. If the temperature of heat roller abnormally increases above the toner-fusing-temperature parts of the fuser may be thermally degraded.
Remedy: The machine will automatically return to standby mode when it cools down to the normal operating temperature. * Check DC control signal from Main PBA to TRIAC and AC supply from SMPS to fuser. * Check the thermister on the fuser for contamination by toner debris or dust and clean the thermister surface. * Please test the fuser in engine test mode. * If the problem still persists, replace fuser unit.

Code: 15
Display: NO CARTRIDGE
Description: The toner cartridge is not installed or the CRUM terminals in the cartridge are dirty or loose.
Remedy: Install a toner cartridge. If already installed then check CRUM contact points. (Try uninstalling and re-installing the cartridge)

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