Description: Multi-Feeding (1) Multiple-sheets of recording paper are fed at once.
Causes: ASF ASS'Y
Remedy: 1. Adjust the paper guide of ASF to the width of paper correctly. 2. Check if the recording paper is preprinted or crumpled. 3. Check if too many sheets of recording paper are put into ASF (Automatic Sheet Feeder). (Standard: up to 50 sheets). 1. Blow several times of puff into the paper in order to prevent static electricity. 2. Even after the papers are loaded correctly, if multiple sheets of paper are still fed at once, then try to replace the ASF ASS'Y.
Code: 10
Description: Defective ADF ADF (Automatic document Feeder) is not properly operated.
Causes: OPE ASS'Y.
Remedy: 1. Check if ADF rubber and HOLDER rubber are damaged. 2. Check if the document sensors of OPE ASS'Y (2 paper sensors) are normal. 1. Replace the contaminated or damaged part. 2. If you cannot confirm the damaged part with the naked eye, try to replace the OPE ASS'Y.
Code: 11
Description: Defective Sensing-ink. The ink is put in the set, but it cannot sensed.
Causes: 1.Main B'D 2.Cartridge ASS'Y
Remedy: 1. Check if the cartridge is installed in the cartridge box properly. (It makes a click sound normally when it is normal.) 2. Check if the cartridge box is operated normally. 1. Even after the cartridge is installed normally, it still cannot sense, then try to replace the Main B'D. 2. In case the cartridge box is not moved from side to side, check the Flat Cable connection between the Main PBA & Frame Home Unit, and even after being connected properly, if it is still not improved, then try to replace the cartridge ASS'Y.
Code: 12
Description: Defective Sensing-paper. The recording papers are put in already, but it cannot be sensed.
Causes: 1.Main B'D 2. LF Motor
Remedy: 1. Check if the ENTER key on the OPE panel is pressed. 1. Refer to "Defective Paper Feed". 2. Even if the ENTER key on the OPE panel is pressed, it still cannot sense, then try to replace the Main B'D and LF Motor in sequence. Notes: Product has no paper sensor, instead it displays ERROR when it cannot pick up the paper.
Code: 13
Description: Defective Motor Drive (LF). The motor drive of Line Feeder is not working.
Causes: 1.LF Motor 2.Main B'D.
Remedy: 1. Check if the connector of LF Motor is connected to the Main B'D normally. 1. Try to replace the LF Motor ASS'Y and the Main B'D in sequence.
Code: 14
Description: Defective Motor Drive (CR). The drive of CR Motor is not working.
Causes: 1.CR Motor 2.Main B'D.
Remedy: 1. Check if the connector of CR Motor is connected to the Main B'D normally. 1. Try to replace the CR Motor ASS'Y, the Main B'D in sequence.
Code: 15
Description: Defective Motor Drive (TX) The TX Motor is not driven.
Causes: 1.TX Motor 2.Main B'D.
Remedy: 1. Check if the connector of TX Motor is connected to the Main B'D normally. 1. Try to replace the TX Motor ASS'Y and the Main B'D in sequence.
Code: 16
Description: Blank Page Print Out (When Copying). Blank page is printed out when copying.
Causes: 1.CIS ASS'Y 2.Main B'D
Remedy: 1. Check if the recording papers are inserted reversely. 2. Perform the Adjust Scanner in the TECH MODE. 1. Insert the paper with the copy side to be faced down. 2. In case the output waveform is abnormal in the Adjust Scanner, replace the CIS ASS'Y, while replace the Main B'D in normal. Notes: After replacing CIS, you must perform a Adjust Scanner.