Các lỗi thường gặp

Code :
  • Code: 09
  • Display: High voltage error
  • Description: 1. Check the terminal output voltage 2. Check HVPS
  • Remedy: 1. Remove the Toner cartridge and open the cover and press cover open switch lever and measure the voltage with high voltage probe and sending printing data. If the voltage is normal, change the toner cartridge. 2. Disassemble the left side cover, and check HV of the solder side of HVPS and change it.
  • Code: 10
  • Display: Feeding obstacles
  • Description: Does the Plate-knockup prevent the paper loading?
  • Remedy: MPF : Turn the power off and on. Open and close the Side cover to return to the original state. Cassette : Adjust Guide to fit the paper width.
  • Code: 11
  • Display: Skew
  • Description: Is the Guide adjust set to the paper width?
  • Remedy: Fit the paper width using the Guide adjust.
  • Code: 12
  • Display: Stacking
  • Description: 1. Took out the Stacker extender to support long papers? 2. Stacked too many papers more than Stacker can hold?
  • Remedy: 1. Use extender as per the paper length. 2. The Face-up stacker normally can hold 100 pages when using 75g/m2, however, stacking capacity can be lowered depending on the type of papers.
  • Code: 13
  • Display: Engine Error
  • Description: Check CBF Harness_CN7. (Main PBA to LSU)
  • Remedy:
  • Code: 14
  • Display: Document Jam
  • Description: • Document is not picked up(in ADF). • Document is stopped after it has fed into the ADF • Does it curl while coming out?
  • Remedy: • 1. Check document is well stocked in ADF. 2. Check whether document was been fastened together by staple or clip. 3. Load recommended quantity of papers. • 1. Check whether the Reg. sensor is working or not. 2. Check whether the Feed Roller is working or not. • 1. Check the Open Cover whether there are bosses. 2. Check the ADF ass'y is well assemble.
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