Các lỗi thường gặp

Code :
  • Code: 08
  • Display: [Line Error]
  • Description: When the machine has problem in case of Fax Data reception step.
  • Remedy: Try again. If the problem persists, wait an hour or so for the line to clear and try again. Or, turn the ECM on.
  • Code: 09
  • Display: [No Answer]
  • Description: The remote fax machine has not answered after several redial attempts.
  • Remedy: Try again. Make sure that the remote machine is operational.
  • Code: 10
  • Display: [Incompatible]
  • Description: The remote machine does not have the requested feature, such as a delayed transmission. It also occurs if the remote machine does not have enough memory space to complete the operation you are attempting.
  • Remedy: Reconfirm the remote machine’s features.
  • Code: 11
  • Display: Line Busy
  • Description: The remote person did not answer or the line is already engaged.
  • Remedy: Try again after a few minutes.
  • Code: 12
  • Display: Power Failure
  • Description: Power has turned off then on and the machine’s memory has not been saved.
  • Remedy: You need to start again the job which you were trying to do before the power failure.
  • Code: 13
  • Display: [Stop Pressed]
  • Description: The Stop/Clear button is pressed during a copy or fax operation.
  • Remedy: Try again.
  • Code: 14
  • Display: Memory Full
  • Description: The memory is full.
  • Remedy: Delete unnecessary documents, retransmit after more memory becomes available or split the transmission into more than one operation.
  • Code: 15
  • Display: CRU Fuse Error
  • Description: When the machine failed in installing the new toner cartridge.
  • Remedy: Open the front door and take out the toner cartridge. Then re-install it.
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