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Code :
  • Code: M3-2130
  • Display: Output bin full / Output bin full. Remove printed paper
  • Description: The machine detected that the output tray has got full or the bin-full sensor is defective.
  • Remedy: 1) Remove the paper on the output tray. 2) If the problem persists, check the followings. 3) Remove top cover. 4) Check if the Bin-full Sensor connector is connected properly. Reconnect it or replace the Bin-full sensor.
  • Code: S1-2411
  • Display: Error: #S1-2411 / HDD System Failure: #S1-2411. Turn off then on. Call for service if the problem persists
  • Description: HDD installation is abnormal / HDD is defective.
  • Remedy: 1) Turn the machine off then on. 2) If the problem persists, turn the machine off. 3) Check if the HDD cable is connected correctly. 4) If the HDD is defective, replace it.
  • Code: S1-4210
  • Display: Error: #S1-4210 / Video System Failure: #S1-4210. Turn off then on. Call for service if the problem persists
  • Description: Fax communication error has occurred.
  • Remedy: 1) Turn the machine off then on. 2) If the problem persists, turn the machine off. 3) Check the harness connection between main board and fax board. 4) If the connection is OK, replace the fax board.
  • Code: S2-4120
  • Display: Door open. Close it.
  • Description: Door is open or the cover open switch is defective.
  • Remedy: 1) Check if the front door is closed correctly. 2) Check if the rear door is closed correctly. 3) Check if the connection between the main board and HVPS board is correct. 4) Check if the cover open switch on HVPS board is operated properly. If it is defective, replace the HVPS board(JC44-00197A).
  • Code: S3-3122
  • Display: Scanner Locked / Scanner is locked. Press Stop button
  • Description: Scanner lock error has occurred. CIS does not move.
  • Remedy: 1) Check if the CIS unit is moving when power on. 2) Check if the flat cable is connected to the CIS unit properly. Re-connect or replace the cable. 3) If the CIS is defective, replace it. 4) Check if there is any defective part in the scanner unit. (Gear, Belt, Motor etc.) 5) If the problem persists, replace the main board.
  • Code: S4-2111
  • Display: Memory Full / Fax memory is almost full. Print or remove received fax job
  • Description: The fax memory is almost full.
  • Remedy: 1) Print or remove the received fax job in Secure Recieve.
  • Code: S4-2112
  • Display: Memory Full / Fax memory is full. Print or remove received fax job
  • Description: The fax memory is almost full.
  • Remedy: 1) Print or remove the received fax job in Secure Recieve.
  • Code: S6-3123
  • Display: Network Problem: IP Conflict.
  • Description: IP address conflicts with that of other system. / There is no response when checking the ping test.
  • Remedy: Change the machine’s IP address. • Set-up the IP address in this order, Network -> TCP/IP (IPv4) -> STATIC. • In case of DHCP or Bootp, reboot the machine to receive a new IP address.
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