Code :

Code: C2-1411
Display: Install toner.
Description: The toner cartridge is not installed.
Remedy: NOTE This error is for M3320/3820/4020. 1) Turn the machine off then on. 2) Open the front cover. 3) Check if the toner cartridge is installed. If yes, remove and reinstall it. 4) If the problem persists, replace the toner cartridge with new one.

Code: C2-1512
Display: Not Compatible Toner cartridge.
Description: Toner cartridge is not compatible.
Remedy: NOTE This error is for M3320/3820/4020. 1) Open the front cover. 2) Remove the toner cartridge. 3) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.

Code: C2-1710, C2-1711, C2-1712
Display: Error: #C2-1710 Call for Service Error: #C1-1711 Call for Service Error: #C1-1712 Call for Service
Description: The machine can’t detect the CRUM chip of the toner cartridge.
Remedy: NOTE These errors are for M3320/3820/4020. 1) Open the front cover. 2) Remove the toner cartridge. 3) Check if the CRUM terminal is contaminated. Clean it. 4) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.

Code: C3–1110, C3–1120, C3–1144
Display: Prepare new cartridge. Replace new cartridge.
Description: The remaining imaging unit is less than 10% / The imaging unit is at the end of its life.
Remedy: NOTE These errors are for M3325/3825/4025. Check the life remaining of the imaging unit. If its life is at the end, turn the machine off and replace the imaging unit with new one.

Code: C3-1410
Display: Not Installed Imaging unit
Description: The imaging unit is not installed.
Remedy: NOTE This error is for M3325/3825/4025. 1) Turn the machine off then on. 2) Open the front cover. 3) Check if the imaging unit is installed. If yes, remove and reinstall it. 4) If the problem persists, replace the imaging unit with new one.

Code: C3-1510
Display: Not compatible Imaging unit
Description: Imaging unit is not compatible.
Remedy: NOTE This error is for M3320/3820/4020. 1) Open the front cover. 2) Remove the toner cartridge and imaging unit. 3) If the imaging unit is not a Samsung genuine imaging unit, replace with new one.

Code: C9-1112
Display: Replace new tray 1 roller
Description: Tray1 pick up roller is worn out.
Remedy: 1) Remove the tray 1 cassette. 2) Remove the duplex unit. 3) Pull the small tap down, then release the pick up roller(JC73-00340A).

Code: C9-1115
Display: Replace new tray 1 roller
Description: Tray1 reverse roller is worn out.
Remedy: 1) Remove the tray1 cassette. 2) Remove the reverse roller(JC90-01032A).

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