Code :

Code: C1-2711, C1-2712, C1-3711
Display: Error: #C1-2711 Call for Service Error: #C1-2712 Call for Service Error: #C1-3711
Description: CRUM chip of the toner cartridge is defective.
Remedy: 1) Check if the toner cartridge is installed properly. Turn the machine off then on. 2) If the problem persists, check that the CRUM contact area is contaminated. Clean it.

Code: C1-3514, C1-4512, C1-4514
Display: Not compatible Yellow toner Not compatible Magenta toner Not compatible Cyan toner Not compatible Black toner
Description: Toner cartridge is not compatible.
Remedy: 1) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.

Code: C1-3712, C1-4711, C1-4712
Display: Call for Service Error: #C1-3712 Call for Service Error: #C1-4711 Call for Service Error: #C1-4712
Description: CRUM chip of the toner cartridge is defective.
Remedy: 1) Check if the toner cartridge is installed properly. Turn the machine off then on. 2) If the problem persists, check that the CRUM contact area is contaminated. Clean it.

Code: C1-4110, C1-5110
Display: Prepare Toner
Description: The remaining toner cartridge is less than 10%
Remedy: 1) Print the supply information report. Check the life remaining of the toner cartridge. 2) If its life is at the end, turn the machine off and replace the toner cartridge with new one.

Code: C1-4411, C1-5411
Display: Install toner
Description: The toner cartridge is not installed or the CRUM has some problem.
Remedy: 1) Check if the toner cartridge is installed properly. Turn the machine off then on. 2) If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. And reinstall the toner cartridge. 3) If the problem persists, check that the CRUM contact area is contaminated. Clean it. 4) If the problem persists, replace the toner cartridge with new one.

Code: C1-5512, C1-5514
Display: Not compatible Yellow toner Not compatible Magenta toner Not compatible Cyan toner Not compatible Black toner
Description: Toner cartridge is not compatible.
Remedy: 1) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.

Code: C1-5711, C1-5712
Display: Call for Service Error: #C1-5711 Call for Service Error: #C1-5712 Call for Service
Description: CRUM chip of the toner cartridge is defective.
Remedy: 1) Check if the toner cartridge is installed properly. Turn the machine off then on. 2) If the problem persists, check that the CRUM contact area is contaminated. Clean it.

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