Code :

Code: 11–2T11
Display: Tray 1 Paper Mismatch
Description: Tray1 paper is not proper.
Remedy: Check if the paper setting is proper. Change the paper setting or replace the paper.

Code: C2–1110, C2–1120
Display: Prepare new toner cartridge. Replace new cartridge. Replace new cartridge.
Description: The remaining toner cartridge is less than 10% / The toner cartridge is at the end of its life.
Remedy: Print the supply information report. Check the life remaining of the toner cartridge. If its life is at the end, turn the machine off and replace the toner cartridge with new one.

Code: C2–1150, C2–1160
Display: Prepare new toner cartridge. Replace new cartridge. Replace new cartridge.
Description: The remaining toner cartridge is less than 10% / The toner cartridge is at the end of its life.
Remedy: Print the supply information report. Check the life remaining of the toner cartridge. If its life is at the end, turn the machine off and replace the toner cartridge with new one.

Code: C2–1410, C2–1711, C2–1712
Display: Install cartridge. Error: #C2-1711 Call for Service Error: #C2-1712 Call for Service
Description: The toner cartridge is not installed. / The machine can’t detect the toner cartridge.
Remedy: 1) Check if the toner cartridge is installed. If it is OK, turn the machine off then on. 2) If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. And reinstall the toner cartridge. 3) If the problem persists, check that the CRUM contact area is contaminated. Clean it. 4) If the problem persists, replace the toner cartridge with new one. 4-

Code: M2–1110, M2–1116
Display: Paper jam inside machine. Paper jam or empty
Description: A paper jam was detected at the feed sensor.
Remedy: 1) Check if paper is on tray. 2) Remove the jammed paper. - 3) If the jammed paper occurs continually, check the followings. a) Check if the pick up rubber or friction pad is worn out or contaminated. Clean the contaminated part or replace it. b) Check if the connector is connected to the feed sensor PBA correctly. c) Check if the actuator is assembled correctly. d) If the connection and actuator are OK, replace the feed sensor PBA.

Code: M2–1317
Display: Paper Jam inside machine
Description: A paper jam was detected in the fuser unit area.
Remedy: • If the machine supports fax. 1) Open the top cover. Remove the jammed paper. 2) Turn the machine off. 3) Turn the machine on while pushing the cancel button. Wait for rebooting the machine. • If the machine not supports fax. 1) Open the top cover. Remove the jammed paper. 2) Entering Tech Mode. - 3) Select Data Setup. 4) Wrap Jam Clear Select Yes by Ok button, and the machine is rebooted after Error Clear.

Code: S2–4110
Display: Door open. Close it.
Description: Top cover is open or the cover open switch is defective.
Remedy: 1) Check if the top cover is closed perfectly. Open and close it. 2) Remove the right cover. Check if the connection between the main board and SMPS/HVPS board is correct. 3) Check if the cover open switch on SMPS/HVPS board is operated properly. If it is defective, replace the SMPS/HVPS board.

Code: S3–3121
Display: Scanner Locked.
Description: CIS unit in the scanner does not move.
Remedy: 1) Check if the CIS unit moves when turning the machine off then on. 2) Check if the CIS cable is connected correctly. Reconnect it. 3) If the CIS unit is defective, replace it. 4) Check if there is any defective part in the scanner. Find and replace it. 5) If the problem persists, replace the main board.

1 2 >