• Code: CE-07
• Description: The entered account name of the POP3 server or the password for authentication is invalid.
  POP3 server authentication check error
• Causes: Improper connection of the network cable
  Improper account name or password registered in the POP3 server
• Remedy: Case 1 Cause Improper connection of the network cable Check and remedy Check connection of the network cable. Case 2 Cause Improper account name or password registered in the POP3 server Check and remedy Check that the account name or the password registered for the POP3 server is correct.

• Code: CE-08
• Description: The specified mail server (POP3) suspends response.
  POP3 server time-out error
• Causes: Improper connection of the network cable
  An error occurs in the POP3 server.
• Remedy: Case 1 Cause Improper connection of the network cable Check and remedy Check connection of the network cable. Case 2 Cause An error occurs in the POP3 server. Check and remedy Check for any error in the POP3 server.

• Code: E6-11
• Description: CIS shading trouble (White correction)
  When the power is turned on or when the proper gain setup value is not obtained with SIM 63-2 CIS shading (Retry number: 256 times): CIS white reference plate scan level is abnormal when the lamp is lighted.
• Causes: Defective installation of the harness to the CIS unit CIS unit abnormality
  Reference white plate dirt
  CIS lighting trouble
  Scanner PWB abnormality
• Remedy: Case 1 Cause Defective installation of the harness to the CIS unit CIS unit abnormality Check and remedy CIS unit harness check Case 2 Cause Reference white plate dirt Check and remedy Clean the reference white plate. Case 3 Cause CIS lighting trouble Check and remedy Use SIM 5-3 to check the light quantity of CIS. Case 4 Cause Scanner PWB abnormality Check and remedy Scanner PWB check

• Code: E6-14
• Description: CIS communication trouble
  When an error occurs in an access check to the CIS-ASIC on turning on the power or closing the DSFP cover. (Retry number: 5 times) Communication trouble between the scanner PWB and the CIS-ASIC. (Clock synchronization)
• Causes: Defective installation of the harness to the CIS unit
  CIS unit abnormality
  Scanner PWB check
• Remedy: Case 1 Cause Defective installation of the harness to the CIS unit Check and remedy Check the harness connected to the CIS unit. Case 2 Cause CIS unit abnormality Check and remedy CIS unit check Case 3 Cause Scanner PWB abnormality Check and remedy Scanner PWB check

• Code: E7-01
• Description: System data trouble
  While reading/writing the HDD system area data, the HDD returns an error response or no response at all for longer than 30 seconds.
• Causes: No HDD is installed on the MFP control
  PWB.HDD does not properly function.
  MFP control PWB abnormality
• Remedy: Case 1 Cause No HDD is installed on the MFP control PWB. Check and remedy Check installation status of the HDD on the MFP control PWB. Case 2 Cause HDD does not properly function. Check and remedy • CHECK connection between the HDD and MFP control. • Perform an HDD read/write test using SIM 62-2/3. • Replace HDD. Case 3 Cause MFP control PWB abnormality Check and remedy Replace the MFP control PWB.

• Code: E7-02
• Description: Laser trouble
  The BD signal from the LSU is kept OFF or ON. When the polygon motor rotation is started and three successive BDT signals of I/O ASIC are detected after forced lighting of laser.
• Causes: The connector to the LSU or the harness in the LSU is disconnected or broken.
  The polygon motor does not rotate properly.
  The position of the laser home position sensor in the LSU is shifted.
  A proper voltage is not supplied to the power line of the laser.
  Defective lighting of the laser emitting diode
  PCU PWB abnormality
  MFP control ASIC PWB abnormality
• Remedy: Case 1 Cause The connector to the LSU or the harness in the LSU is disconnected or broken. Check and remedy Check for disconnection of the connector to the LSU. Case 2 Cause The polygon motor does not rotate properly. Check and remedy Check that the polygon motor rotated properly or not. Case 3 Cause The position of the laser home position sensor in the LSU is shifted. Check and remedy Use SIM 61-1 to check the LSU operation. Case 4 Cause A proper voltage is not supplied to the power line of the laser. Check and remedy Replace the LSU unit. Case 5 Cause Defective lighting of the laser emitting diode Check and remedy Check lighting of the laser emitting diode. Case 6 Cause PCU PWB abnormality Check and remedy Replace the MFP control PWB. Case 7 Cause MFP control ASIC PWB abnormality Check and remedy Replace the MFP control PWB.

• Code: E7-03
• Description: HDD trouble
  Data abnormality in the HDD file management area (cluster chain corrupted) The HDD sends an error response or does not respond for 30 sec.
• Causes: The HDD is not installed properly to the MFP control PWB.
  The HDD of the MFP control PWB does not operate properly.
  MFP control ASIC PWB abnormality
• Remedy: Case 1 Cause The HDD is not installed properly to the MFP control PWB. Check and remedy Check installation of the HDD to the MFP control PWB. Case 2 Cause The HDD of the MFP control PWB does not operate properly. Check and remedy Check connection of the harness to the HDD of the MFP control PWB. Use SIM 62-2, -3 to check read/write of the HDD. Replace the HDD. Case 3 Cause MFP control ASIC PWB abnormality Check and remedy Replace the MFP control PWB.

• Code: E7-06
• Description: Decode error trouble
  A decode error occurs in making an image.
• Causes: Garbled data in input from PCI to PM DM trouble Data are garbled in image compression/transfer.
  MFP control ASIC PWB abnormality
• Remedy: Case 1 Cause Garbled data in input from PCI to PM DM trouble Data are garbled in image compression/transfer. Check and remedy Check installation of the PWB. (PCI bus) If the job at occurrence is FAX, check installation of the FAX PWB. For the other cases, check the MFP control PWB. Case 2 Cause MFP control ASIC PWB abnormality Check and remedy Replace the HDD.