• Code: E14
• Description: Lower cassette misfeeding (paper not reaching the lower feed sensor)
• Remedy: Open the side cover. Is there any paper in front of the lower feed sensor? YES Remove the paper. NO Is the lower feed sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[7]/[E]) NO 1. Check if the connector of the lower feed sensor is disconnected. 2. Check if the connector J313 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the lower feed sensor. 6. Replace the LGC board. YES Is the lower cassette feed clutch working? (Perform the output check in the test mode: 03-202) NO 1. Check if the connector of the lower cassette feed clutch is disconnected. 2. Check if the connector J310 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are opencircuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the lower cassette feed clutch. 6. Replace the LGC board. YES Check the lower cassette feed roller and separation roller. Replace them if they are worn out.

• Code: E15
• Description: PFP upper cassette misfeeding (paper not reaching the PFP upper feed sensor)
• Remedy: Open the PFP side cover. Is there any paper in front of the PFP upper feed sensor? YES Remove the paper. NO Is the PFP upper feed sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[2]/[D]) NO 1. Check if the connector of the PFP upper feed sensor is disconnected. 2. Check if either of the connectors CN241 or CN243 on the PFP board is disconnected. 3. Check if the connector J312 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open-circuited. 5. Check if the conductor patterns on the PFP board and LGC board are short- or open-circuited. 6. Replace the PFP upper feed sensor. 7. Replace the PFP board. 8. Replace the LGC board. YES Is the PFP upper cassette feed clutch working? (Perform the output check in the test mode: 03-226) NO 1. Check if the connector of the PFP upper cassette feed clutch is disconnected. 2. Check if any of the connectors CN241, CN242 and CN244 on the PFP board is disconnected. 3. Check if the connector J312 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open-circuited. 5. Check if the conductor patterns on the PFP board and LGC board are short- or open-circuited. 6. Replace the PFP upper cassette feed clutch. 7. Replace the PFP board. 8. Replace the LGC board. YES Check the PFP upper cassette feed roller and separation roller. Replace them if they are worn out.

• Code: E16
• Description: PFP lower cassette misfeeding (paper not reaching the PFP lower feed sensor)
• Remedy: Open the PFP side cover. Is there any paper in front of the PFP lower feed sensor? YES Remove the paper. NO Is the PFP lower feed sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[4]/[D]) NO 1. Check if the connector of the PFP upper feed sensor is disconnected. 2. Check if either of the connectors CN241 or CN243 on the PFP board is disconnected. 3. Check if the connector J312 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open-circuited. 5. Check if the conductor patterns on the PFP board and LGC board are short- or open-circuited. 6. Replace the PFP lower feed sensor. 7. Replace the PFP board. 8. Replace the LGC board. YES Is the PFP lower cassette feed clutch working? (Perform the output check in the test mode: 03-228) NO 1. Check if the connector of the PFP lower cassette feed clutch is disconnected. 2. Check if any of the connectors CN241, CN242 and CN244 on the PFP board is disconnected. 3. Check if the connector J312 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open-circuited. 5. Check if the conductor patterns on the PFP board and LGC board are short- or open-circuited. 6. Replace the PFP lower cassette feed clutch. 7. Replace the PFP board. 8. Replace the LGC board. YES Check the PFP lower cassette feed roller and separation roller. Replace them if they are worn out.

• Code: E19
• Description: LCF misfeeding (paper not reaching the LCF feed sensor)
• Remedy: Open the LCF side cover. Is there any paper in front of the LCF feed sensor? YES Remove the paper. NO Is the LCF feed sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[5]/[G]) NO 1. Check if the connector of the LCF feed sensor is disconnected. 2. Check if either of the connectors CN100 or CN104 on the LCF board is disconnected. 3. Check if the connector J312 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open-circuited. 5. Check if the conductor patterns on the LCF board and LGC board are short- or open-circuited. 6. Replace the LCF feed sensor. 7. Replace the LCF board. 8. Replace the LGC board. YES Is the LCF feed clutch working? (Perform the output check in the test mode: 03-209) NO 1. Check if the connector of the LCF feed clutch is disconnected. 2. Check if any of the connectors CN100, CN101 and CN103 on the LCF board is disconnected. 3. Check if the connector J312 on the LGC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open-circuited. 5. Check if the conductor patterns on the LCF board and LGC board are short- or open-circuited. 6. Replace the LCF feed clutch. 7. Replace the LCF board. 8. Replace the LGC board. YES Check the LCF feed roller and separation roller. Replace them if they are worn out.

• Code: E20
• Description: Paper fed from the upper cassette not reaching the registration sensor
• Remedy: Open the jam access cover. Is there any paper in front of the registration sensor? YES Remove the paper. NO Is the registration sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[2]/[A]) NO 1. Check if the connector of the registration sensor is disconnected. 2. Check if the connector J313 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the registration sensor. 6. Replace the LGC board. YES Is the upper cassette feed clutch working? (Perform the output check in the test mode: 03-201) NO 1. Check if the connector of the upper cassette feed clutch is disconnected. 2. Check if the connector J310 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board for short- or open-circuited. 5. Replace the upper cassette feed clutch. 6. Replace the LGC board. YES Check the upper cassette feed roller and separation roller. Replace them if they are worn out.

• Code: E21
• Description: Paper fed from the lower cassette not reaching the registration sensor
• Remedy: Open the jam access cover. Is there paper in front of the registration sensor? YES Remove the paper. NO Is the registration sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[2]/[A] NO 1. Check if the connector of the registration sensor is disconnected. 2. Check if the connector J313 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the registration sensor. 6. Replace the LGC board. YES Are the transport clutches working? (Perform the output check in the test mode: 03-203, 205) NO 1. Check if the connectors of the transport clutches are disconnected. 2. Check if the connector J311 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the transport clutches. 6. Replace the LGC board. YES Check the transport roller. Replace it if it is worn out.

• Code: E22
• Description: Paper fed from the lower cassette not reaching the upper feed sensor
• Remedy: Open the jam access cover. Is there paper in front of the upper feed sensor? YES Remove the paper. NO Is the upper feed sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[6]/[E]) NO 1. Check if the connector of the upper feed sensor is disconnected. 2. Check if the connector J313 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the upper feed sensor. 6. Replace the LGC board. YES Are the transport clutches working? (Perform the output check in the test mode: 03-203, 205) NO 1. Check if the connectors of the transport clutches are disconnected. 2. Check if the connector J311 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the transport clutches. 6. Replace the LGC board. YES Check the transport roller. Replace it if it is worn out.

• Code: E30
• Description: Paper fed from the PFP upper cassette not reaching the registration sensor
• Remedy: Open the jam access cover. Is there paper in front of the registration sensor? YES Remove the paper. NO Is the registration sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[2]/[A] NO 1. Check if the connector of the registration sensor is disconnected. 2. Check if the connector J313 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the registration sensor. 6. Replace the LGC board. YES Are the transport clutches working? (Perform the output check in the test mode: 03-203, 205) NO 1. Check if the connectors of the transport clutches are disconnected. 2. Check if the connector J311 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open-circuited. 4. Check if the conductor pattern on the LGC board is short- or open-circuited. 5. Replace the transport clutches. 6. Replace the LGC board. YES Check the transport roller. Replace it if it is worn out.