• Code: E35
• Description: Paper transport jam. PFP lower drawer transport jam (Paper not reaching the PFU feed sensor): The paper fed from the PFP lower drawer does not reach the PFU feed sensor after it has passed the PFP lower drawer feed sensor.
• Remedy: 1 Open the side cover. Is there paper in front of the PFU feed sensor? Yes Remove the paper. 2 No 2 Is the PFU feed sensor working? (Perform the input check in the test mode: 13-[04. SENSOR TEST] Yes 3 No 1. Check if the connector of the registration sensor is disconnected. 2. Check if the connector CN26 on the MAIN board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5. Replace the registration sensor. 6. Replace the MAIN board. 3 Are the PFU transport clutches (High speed/Low speed) working? (Perform the output check in the test mode: 04-203, 205) Yes 4 No 1. Check if the connectors of the PFU transport clutches (High speed/Low speed) are disconnected. 2. Check if the connector CN4 on the MAIN board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5. Replace the PFU transport clutches (High speed/ Low speed). 6. Replace the MAIN board. 4 Is the PFP transport clutch working? (Perform the output check in the test mode: 04- 225) Yes 5 No 1. Check if the connector of the PFP transport clutch is disconnected. 2. Check if any of the connectors CN241, CN242 and CN244 on the PFP board is disconnected. 3. Check if the connector CN13 on the MAIN board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor patterns on the PFP board and MAIN board are short circuited or open circuited. 6. Replace the PFP transport clutch. 7. Replace the PFP board. 8. Replace the MAIN board. 5 1. Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. 2. Check the transport roller. Replace it if it is worn out.

• Code: E36
• Description: Paper transport jam. PFP lower drawer transport jam (Paper not reaching the PFP upper drawer feed sensor): The paper fed from the PFP lower drawer does not reach the PFP upper drawer feed sensor after it has passed the PFP lower drawer feed sensor.
• Remedy: 1 Open the PFP side cover. Is there any paper in front of the PFP upper drawer feed sensor? Yes Remove the paper. 2 No 2 Is the PFP upper drawer feed sensor working? (Perform the input check in the test mode: 13-[04. SENSOR TEST]) Yes 3 No 1. Check if the connector of the PFP upper drawer feed sensor is disconnected. 2. Check if either of the connectors CN241 or CN243 on the PFP board is disconnected. 3. Check if the connector CN13 on the MAIN board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor patterns on the PFP board and MAIN board are short circuited or open circuited. 6. Replace the PFP upper drawer feed sensor. 7. Replace the PFP board. 8. Replace the MAIN board. 3 Is the PFP transport clutch working? (Perform the output check in the test mode: 04- 225) Yes 4 No 1. Check if the connector of the PFP transport clutch is disconnected. 2. Check if any of the connectors CN241, CN242 and CN244 on the PFP board is disconnected. 3. Check if the connector CN13 on the MAIN board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor patterns on the PFP board and MAIN board are short circuited or open circuited. 6. Replace the PFP transport clutch. 7. Replace the PFP board. 8. Replace the MAIN board. 4 1. Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. 2. Check the PFP transport roller. Replace it if it is worn out.

• Code: E40
• Description: Cover open jam. Transfer cover open jam: The transfer cover has opened during printing.
• Remedy: 1 Is the ADU cover open? Yes Remove paper if there is any, then close the cover. 2 No 2 Is the voltage of 24V being supplied from the power supply unit? (Perform the input check in the test mode: 13-[04. SENSOR TEST]) Yes 3 No 1. Check if the connector for 24 V power supply is disconnected. 2. Check if the connector CN23 on the MAIN board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5. Replace the MAIN board. 3 Replace the MAIN board.

• Code: E41
• Description: Cover open jam. Front cover open jam: The front cover has opened during printing.
• Remedy: 1 Is the front cover open? Yes Close the cover. 2 No 2 Is the front cover opening/ closing switch working? (Perform the input check in the test mode: 13-[04. SENSOR TEST]) Yes 3 No 1. Check if the connector of the front cover opening/ closing switch is disconnected. 2. Check if the connector CN3 on the MAIN board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5. Replace the front cover opening/closing switch. 6. Replace the MAIN board. 3 Is the voltage of 24V being supplied from the power supply unit? (Perform the input check in the test mode: 13-[04. SENSOR TEST]) Yes 4 No 1. Check if the connector for 24 V power supply is disconnected. 2. Check if the connector CN23 on the MAIN board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5. Replace the MAIN board. 4 Replace the MAIN board.

• Code: E42
• Description: Cover open jam. PFP cover open jam: The PFP cover has opened during printing.
• Remedy: 1 Is the PFP side cover open? Yes Remove the paper if there is any, then close the cover. 2 No 2 Is the PFP side cover opening/closing switch working? (Perform the input check in the test mode: 13-[04. SENSORT TEST]) Yes 3 No 1. Check if the connector of the PFP side cover opening/closing switch is disconnected. 2. Check if either of the connectors CN241 or CN243 on the PFP board is disconnected. 3. Check if the connector CN13 on the MAIN board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor patterns on the PFP board and MAIN board are short circuited or open circuited. 6. Replace the PFP side cover opening/closing switch. 7. Replace the PFP board. 8. Replace the MAIN board. 3 1. Replace the PFP board. 2. Replace the MAIN board.

• Code: E44
• Description: Cover open jam. PFU cover open jam: The PFU cover has opened during printing.
• Remedy: 1 Is the PFU cover open? Yes Remove the paper if there is any, then close the cover. 2 No 2 Is the PFU cover opening/ closing switch working? (Perform the input check in the test mode: 13-[04. SENSOR TEST]) Yes 3 No 1. Check if the connector of the PFU cover opening/ closing switch is disconnected. 2. Check if the connector CN4 on the MAIN board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5. Replace the PFU cover opening/closing switch. 6. Replace the MAIN board. 3 Replace the MAIN board.

• Code: E51
• Description: Paper transport jam (ADU section) Jam not reaching the ADU sensor: The paper does not reach the ADU sensor after it is switchbacked in the exit section.
• Remedy: 1 Open the ADU. Is there any paper in front of the ADU sensor? Yes Remove the paper. 2 No 2 Is the ADU sensor working? (Perform the input check in the test mode: 13-[04. SENSOR TEST]) Yes 3 No 1. Check if either of the connectors CN251 on the ADU board is disconnected. 2. Check if the connector CN13 on the MAIN board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor patterns on the ADU board and MAIN board are short circuited or open circuited. 5. Replace the ADU board. 6. Replace the MAIN board. 3 Check the rollers in the ADU. Replace them if they are worn out.

• Code: E71
• Description: ADF jam. Jam not reaching the original registration sensor: The original fed from the original feeding tray does not reach the original registration sensor.
• Remedy: 1 Are the pickup roller, feed roller and separation roller stained or worn out? Yes Clean the rollers or replace them. 2 No 2 Is the original excessively curled or folded? Yes Flatten and set it again. No 3 3 Are the original registration sensor working? (Perform the input check: 13- [04. SENSOR TEST]) Yes 4 No 1. Check if the connectors of the original registration sensor are disconnected. 2. Check if the connector CN74 on the ADF board is disconnected. 3. Check if the connector pins are disconnected or the harnesses are open circuited. 4. Check if the conductor pattern on the ADF board is short circuited or open circuited. 5. Replace the original registration sensor. 6. Replace the ADF board. 4 Replace the ADF board.