Description: PFP upper drawer transport jam (Paper not reaching the 1st transport sensor): The paper does not reach the 1st transport sensor after it has passed the 2nd transport sensor.
Causes: 1st transport sensor LGC board Feed roller Separation roller Pickup roller Transfer roller
Remedy: 1 Open the Automatic duplexing unit. Is there paper in front of the 1st transport sensor? Yes Remove the paper. No 2 2 Is the 1st transport sensor working? (Perform the input check in the test mode: FS-03- [ALL]OFF/[9]/[B]) Yes 3 No • Check if the connector of the 1st transport sensor is disconnected. (J661, J659) • Check if the connector CN318 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the 1st transport sensor. • Replace the LGC board. 3 Are the (high-speed/lowspeed) transport clutches working? (Perform the output check in the test mode: 03-203, 205) Yes 4 No • Check if the connectors of the (high-speed/ low-speed) transport clutches are disconnected. • Check if the connector CN318 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the (high-speed/low-speed) transport clutches. • Replace the LGC board. 4 Feed roller Separation roller Pickup roller Transfer roller • Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. • Check the transport roller. Replace it if it is worn out.
Code: E320
Description: PFP upper drawer transport jam (Paper not reaching the 2nd transport sensor): The paper does not reach the 2nd transport sensor after it has passed the PFP upper drawer feed sensor.
Causes: 2nd transport sensor. LGC board PFP transport clutch PFP board Feed roller Separation roller Pickup roller
Remedy: 1 Open the side cover. Is there paper in front of the 2nd transport sensor? Yes Remove the paper. No 2 2 Is the 2nd transport sensor working? (Perform the input check in the test mode: FS-03- [F3]ON/[4]/[D]) Yes 3 No • Check if the connector of the 2nd transport sensor is disconnected. • Check if the connector CN318 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the 2nd transport sensor. • Replace the LGC board. 3 Is the PFP transport clutch working? (Perform the output check in the test mode: 03-225) Yes 4 No • Check if the connector of the PFP transport clutch is disconnected. • Check if any of the connectors CN241 and CN247 on the PFP board is disconnected. • Check if the connector CN315 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. • Replace the PFP transport clutch. • Replace the PFP board. • Replace the LGC board. 4 Feed roller Separation roller] Pickup roller Transfer roller • Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. • Check the transport roller. Replace it if it is worn out.
Code: E330
Description: PFP lower drawer transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the 1st transport sensor.
Causes: Registration roller LGC board High-speed/low-speed transport clutches Feed roller
Remedy: 1 Open the Automatic duplexing unit. Is there paper in front of the registration sensor? Yes Remove the paper. No 2 2 Is the registration sensor working? (Perform the input check in the test mode: FS-03- [ALL]OFF/[9]/[A]) Yes 3 No • Check if the connector of the registration sensor is disconnected. • Check if the connector CN318 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the registration sensor. • Replace the LGC board. 3 Are the (high-speed/lowspeed) clutches working? (Perform the output check in the test mode: 03-203, 205) Yes 4 No • Check if the connectors of the (high-speed/ low-speed) transport clutches are disconnected. • Check if the connector CN318 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the (high-speed/low-speed) transport clutches. • Replace the LGC board. 4 Feed roller Separation roller Pickup roller Transfer roller • Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. • Check the transport roller. Replace it if it is worn out.
Code: E340
Description: PFP lower drawer transport jam (Paper not reaching the 1st transport sensor): The paper does not reach the 1st transport sensor after it has passed the PFP lower drawer feed sensor.
Causes: 1st transport sensor LGC board Feed roller Separation roller Pickup roller Transfer roller
Remedy: 1 Open the Automatic duplexing unit. Is there paper in front of the 1st transport sensor? Yes Remove the paper. No 2 2 Is the 1st transport sensor working? (Perform the input check in the test mode: FS-03- [ALL]OFF/[9]/[B]) Yes 3 No • Check if the connector of the 1st transport sensor is disconnected. (J661, J659) • Check if the connector CN318 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the 1st transport sensor. • Replace the LGC board. 3 Are the (high-speed/lowspeed) transport clutches working? (Perform the output check in the test mode: 03-203, 205) Yes 4 No • Check if the connectors of the (high-speed/ low-speed) transport clutches are disconnected. • Check if the connector CN318 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the (high-speed/low-speed) transport clutches. • Replace the LGC board. 4 Feed roller Separation roller Pickup roller Transfer roller • Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. • Check the transport roller. Replace it if it is worn out.
Code: E350
Description: PFP lower drawer transport jam (Paper not reaching the 2nd transport sensor): The paper does not reach the 2nd transport sensor after it has passed the PFP upper drawer feed sensor.
Causes: 2nd transport sensor. LGC board PFP transport clutch PFP board Feed roller Separation roller Pickup roller
Remedy: 1 Open the side cover. Is there paper in front of the 2nd transport sensor? Yes Remove the paper. No 2 2 Is the 2nd transport sensor working? (Perform the input check in the test mode: FS-03- [F3]ON/[4]/[D]) Yes 3 No • Check if the connector of the 2nd transport sensor is disconnected. • Check if the connector CN318 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the 2nd transport sensor. • Replace the LGC board. 3 Is the PFP transport clutch working? (Perform the output check in the test mode: 03-225) Yes 4 No • Check if the connector of the PFP transport clutch is disconnected. • Check if any of the connectors CN241 and CN247 on the PFP board is disconnected. • Check if the connector CN315 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. • Replace the PFP transport clutch. • Replace the PFP board. • Replace the LGC board. 4 Feed roller Separation roller] Pickup roller Transfer roller • Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. • Check the transport roller. Replace it if it is worn out.
Code: E360
Description: PFP lower drawer transport jam (Paper not reaching the PFP upper drawer feed sensor): The paper does not reach the PFP upper drawer feed sensor after it has passed the PFP lower drawer feed sensor.
Remedy: 1 Open the PFP side cover. Is there any paper in front of the PFP upper drawer feed sensor? Yes Remove the paper. No 2 2 Is the PFP upper drawer feed sensor working? (Perform the input check in the test mode: FS-03- [F3]ON/[0]/[C]) Yes 3 No • Check if the connector of the PFP upper drawer feed sensor is disconnected. • Check if either of the connectors CN247, J959 or J975 on the PFP board is disconnected. • Check if the connector CN318 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. • Replace the PFP upper drawer feed sensor. • Replace the PFP board. • Replace the LGC board. 3 Is the PFP feed clutch working? (Perform the output check in the test mode: FS-03-226, FS-03- 228) Yes 4 No • Check if the connector of the PFP transport clutch is disconnected. • Check if any of the connectors CN241, CN247 or J957 on the PFP board is disconnected. • Check if the connector CN315 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. • Replace the PFP transport clutch. • Replace the PFP board. • Replace the LGC board. 4 Feed roller Separation roller Pickup roller PFP transfer roller • Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. • Check the PFP transport roller. Replace it if it is worn out.
Code: E3C0
Description: LCF transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the 1st transport sensor.
Causes: Registration roller LGC board High-speed/low-speed transport clutches Feed roller
Remedy: 1 Open the Automatic duplexing unit. Is there paper in front of the registration sensor? Yes Remove the paper. No 2 2 Is the registration sensor working? (Perform the input check in the test mode: FS-03- [ALL]OFF/[9]/[A]) Yes 3 No • Check if the connector of the registration sensor is disconnected. • Check if the connector CN318 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the registration sensor. • Replace the LGC board. 3 Are the (high-speed/lowspeed) clutches working? (Perform the output check in the test mode: 03-203, 205) Yes 4 No • Check if the connectors of the (high-speed/ low-speed) transport clutches are disconnected. • Check if the connector CN318 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the (high-speed/low-speed) transport clutches. • Replace the LGC board. 4 Feed roller Separation roller Pickup roller Transfer roller • Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. • Check the transport roller. Replace it if it is worn out.
Code: E3D0
Description: LCF transport jam (Paper not reaching the 1st transport sensor): The paper does not reach the 1st transport sensor after it has passed the 2nd transport sensor.
Causes: 1st transport sensor LGC board Feed roller Separation roller Pickup roller Transfer roller
Remedy: 1 Open the Automatic duplexing unit. Is there paper in front of the 1st transport sensor? Yes Remove the paper. No 2 2 Is the 1st transport sensor working? (Perform the input check in the test mode: FS-03- [ALL]OFF/[9]/[B]) Yes 3 No • Check if the connector of the 1st transport sensor is disconnected. (J661, J659) • Check if the connector CN318 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the 1st transport sensor. • Replace the LGC board. 3 Are the (high-speed/lowspeed) transport clutches working? (Perform the output check in the test mode: 03-203, 205) Yes 4 No • Check if the connectors of the (high-speed/ low-speed) transport clutches are disconnected. • Check if the connector CN318 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the (high-speed/low-speed) transport clutches. • Replace the LGC board. 4 Feed roller Separation roller Pickup roller Transfer roller • Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. • Check the transport roller. Replace it if it is worn out.
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