Description: Communication error between Engine-CPU and IPC board
Causes: LGC board IPC board
Remedy: LGC board • Check if the LGC board and IPC board are connected properly. • Check if the conductor pattern on the LGC board is short circuited or open circuited. IPC board Check if the conductor pattern on the IPC board is short circuited or open circuited.
Code: C580
Description: Communication error between IPC board and finisher
Causes: IPC board Finisher controller PC board
Remedy: Finisher Check if the specified finisher is attached. IPC board • Check if the harness connecting the IPC board and the finisher controller PC board is disconnected or open circuited. • Check if the conductor pattern on the IPC board is short circuited or open circuited. Finisher controller PC board Check if the conductor pattern on the finisher controller PC board is short circuited or open circuited.
Remedy: Main power switch Does service call still occur even after turning OFF the main power switch then back ON? SLG board • Connector check (CN12) • Board check SYS board • Connector check (CN135) • Board check
Code: C910
Description: Toner cartridge IC chip access board abnormality
Remedy: 1 Does the non-genuine toner cartridge display appear when the front cover is opened and closed? Yes Use the genuine toner cartridge. 2 No 2 2 Toner cartridge • Check the phenomenon by removing the toner cartridges (Y, M, C and K) and reinserting them. • Check that the CTRG board of each cartridge (Y, M, C and K) is installed properly. 3 Contact point on the equipment side Check that the spring of the contact point for each color (Y, M, C and K) is not deformed. 4 Is the spring of the contact point returned when it is pushed lightly? Yes No • Check that the CTIF board is installed properly. • Board check 7 Notes: The spring of the contact point may be released if you push the toner cartridge all the way in when an abnormality occurs. 5 LGC board • Connector check (CN364) • Board check 6 HRNS-LGC-TNRIC-140 • Relay connector check (J556, J557, J558, J559) • Harness check 7 CTIF board for each color (Y, M, C and K) • Check that the board is installed properly. • Board check 8 HRNS-TNRIC-140 for each color (Y, M, C and K) • Connector check • Harness check