Các lỗi thường gặp

Code :
  • Code: CA10
  • Description: Polygonal motor is abnormal
  • Causes: MAIN board Laser optical unit
  • Remedy: 1 Is the polygonal motor rotating? Yes 1. Check if the conductor pattern on the MAIN board is short circuited or open circuited. 2. Replace the MAIN board. 3. Replace the laser optical unit. No 1. Check if the connector of the harness is disconnected between MAIN board (CN32) and the laser optical unit. Reconnect it securely if so. Even if the connector is not apparently disconnected, it may be connected loosely. Therefore check carefully that it is secure. 2. Check if the harness is open circuited and the connector pin is disconnected. 3. Check if the conductor pattern on the MAIN board is short circuited or open circuited. 4. Replace the laser optical unit. 5. Replace the MAIN board.
  • Code: CA20
  • Description: H-Sync detection error
  • Causes: MAIN board Laser optical unit
  • Remedy: 1 Are the harness open circuited and the connectors disconnected between the MAIN board (CN33) and the laser optical unit? Yes 1. Even if the connector is not apparently disconnected, it may be connected loosely. Therefore check carefully that it is secure. No 1. Replace the MAIN board. 2. Replace the laser optical unit
  • Code: CE50
  • Description: Temperature/humidity sensor abnormality
  • Causes: Temperature/humidity sensor MAIN board
  • Remedy: Is the connector CN24 on the MAIN board or the connector of the temperature/humidity sensor disconnected? Is the harness between the MAIN board and the temperature/ humidity sensor disconnected? Yes 1. Connect the connector securely. Replace the harness. No 1. Replace the temperature/humidity sensor. 2. Replace the MAIN board.
  • Code: CE90
  • Description: Drum thermistor abnormal
  • Causes: Drum thermistor MAIN board
  • Remedy: MAIN board 1. Is the connector CN24 on the MAIN board, or the connector of the drum thermistor disconnected?
  • Code: E010, E020
  • Description: [E010] Leading edge of paper not reaching the exit sensor [E020] Trailing edge of paper not passing the exit sensor
  • Causes: Exit sensor MAIN board Registration roller clutch Registration roller
  • Remedy: 1 Open the right cover. Is there any paper on the transport path? Yes Remove the paper. No 2 2 Is the exit sensor working? (Perform the input check in the test mode: 03-[A]/ [B]) Yes 3 No • Check if the connector of the exit sensor is disconnected. • Check if the connector CN10 on the MAIN board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the MAIN board is short circuited or open circuited. • Replace the exit sensor • Replace the MAIN board 3 Is the registration roller clutch working? (Perform the output check in the test mode: 03-108/ 158) Yes 4 No • Check if the connector of the registration roller clutch is disconnected. • Check if the connector CN22 on the MAIN board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the MAIN board is short circuited or open circuited. • Replace the registration roller clutch. • Replace the MAIN board. 4 Registration roller • Check the registration roller. Replace it if it is worn out.
  • Code: E030
  • Description: Paper remaining inside the equipment at power-ON. Power-ON jam
  • Causes: Sensor Refer to the following table MAIN board
  • Remedy: 1 Open the cover of the unit/ area whose picture is blinking on the control panel. Is there any paper on the transport path? (Refer to the following table.) Yes Remove the paper. No 2 2 Is the sensor in the jamming area working? (Perform the input check in the test mode: refer to the following table.) Yes 3 No • Check if the connector of the sensor is disconnected. • Check if any of the connectors on the MAIN board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor pattern on the MAIN board is short circuited or open circuited. • Replace the sensor 3 MAIN board • Replace the MAIN board.
  • Code: E061, E065
  • Description: [E061] Incorrect paper size setting for upper drawer [E065] Incorrect paper size setting for bypass tray. The size of paper in the 1st drawer differs from size setting of the equipment.
  • Causes:
  • Remedy: Paper size If any paper remains in the equipment or drawer, remove it. Match the paper size of the drawer setting and the one in the drawer.
  • Code: E090
  • Description: Time out jam: Image data to be printed cannot be prepared. Image data to be printed cannot be prepared.
  • Causes: MAIN board Flash memory
  • Remedy: Paper path • Remove the paper remained in front of the registration sensor. • Check if the error is cleared by turning the power OFF and then back ON. MAIN board • Connector check • Board check Flash memory Check if the flash memory is correctly connected to the connector on the MAIN board.
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