Description: HDD format error: Encryption key data of both the SYS board and the SRAM board for the SYS board are damaged.
Causes:
Remedy: Encryption key status Check the displayed message. ([3] + [C] + [POWER] → 5. Key Backup Restore)
Code: F101_0
Description: HDD connection error (HDD connection cannot be detected.)
Causes: HDD SYS board
Remedy: HDD, SYS board, Setting 1. Turn the power of the equipment OFF and check the connection of the HDD. - Connector and harness check - Check if the connector pins of the HDD are bent. - Check if HDD for other equipment is not installed. - Check if SRAM for other equipment is not installed. 2. If the error still occurs after step 1, perform the following. - Perform [3C] - [5] (Key Backup Restore) and check that each Key Status is "OK". - If not, recover the key (copy "SRAM Key Status" to "FROM Key Status" or vice versa). 3. If the error still persists after step 2, perform the following. - Perform [3C] - [3] (Format HDD), and then install "System Software (HD data)" with [49] - [4]. Notes: The following items will be deleted by performing [3C] - [3] (Format HDD). . Message Log . Job Log . Spool Data (Print, Email reception) . Template If F101_1 occurs with ADI-HDD or the error persists after performing step 3, perform step 3 after performing [4]+[C]+[POWER]→1. Revert factory initial status HDD. 4. If the error persists even after step 3, replace the HDD.
Code: F101_1
Description: Root partition mount error (HDD formatting fails.): The HDD cannot be connected (mounted) caused by damage to the areas in which the program is mainly stored.
Causes: HDD SYS board
Remedy: HDD, SYS board, Setting 1. Turn the power of the equipment OFF and check the connection of the HDD. - Connector and harness check - Check if the connector pins of the HDD are bent. - Check if HDD for other equipment is not installed. - Check if SRAM for other equipment is not installed. 2. If the error still occurs after step 1, perform the following. - Perform [3C] - [5] (Key Backup Restore) and check that each Key Status is "OK". - If not, recover the key (copy "SRAM Key Status" to "FROM Key Status" or vice versa). 3. If the error still persists after step 2, perform the following. - Perform [3C] - [3] (Format HDD), and then install "System Software (HD data)" with [49] - [4]. Notes: The following items will be deleted by performing [3C] - [3] (Format HDD). . Message Log . Job Log . Spool Data (Print, Email reception) . Template If F101_1 occurs with ADI-HDD or the error persists after performing step 3, perform step 3 after performing [4]+[C]+[POWER]→1. Revert factory initial status HDD. 4. If the error persists even after step 3, replace the HDD.
Code: F101_2
Description: Partition mount error: The HDD cannot be connected (mounted) caused by damage to areas other than those described in the F101_1 and F101_4 to F101_9 errors.
Causes: HDD SYS board
Remedy: HDD, SYS board, Setting 1. Turn the power of the equipment OFF and check the connection of the HDD. - Connector and harness check - Check if the connector pins of the HDD are bent. - Check if HDD for other equipment is not installed. - Check if SRAM for other equipment is not installed. 2. If the error still occurs after step 1, perform the following. - Perform [3C] - [5] (Key Backup Restore) and check that each Key Status is "OK". - If not, recover the key (copy "SRAM Key Status" to "FROM Key Status" or vice versa). 3. If the error still persists after step 2, perform the following. - Perform [3C] - [3] (Format HDD), and then install "System Software (HD data)" with [49] - [4]. Notes: The following items will be deleted by performing [3C] - [3] (Format HDD). . Message Log . Job Log . Spool Data (Print, Email reception) . Template If F101_1 occurs with ADI-HDD or the error persists after performing step 3, perform step 3 after performing [4]+[C]+[POWER]→1. Revert factory initial status HDD. 4. If the error persists even after step 3, replace the HDD.
Code: F101_3
Description: Partition mount error: The HDD cannot be connected (mounted) caused by damage to areas other than those described in the F101_1 and F101_4 to F101_9 errors.
Causes: HDD SYS board
Remedy: HDD, SYS board, Setting 1. Turn the power of the equipment OFF and check the connection of the HDD. - Connector and harness check - Check if the connector pins of the HDD are bent. - Check if HDD for other equipment is not installed. - Check if SRAM for other equipment is not installed. 2. If the error still occurs after step 1, perform the following. - Perform [3C] - [5] (Key Backup Restore) and check that each Key Status is "OK". - If not, recover the key (copy "SRAM Key Status" to "FROM Key Status" or vice versa). 3. If the error still persists after step 2, perform the following. - Perform [3C] - [3] (Format HDD), and then install "System Software (HD data)" with [49] - [4]. Notes: The following items will be deleted by performing [3C] - [3] (Format HDD). . Message Log . Job Log . Spool Data (Print, Email reception) . Template If F101_1 occurs with ADI-HDD or the error persists after performing step 3, perform step 3 after performing [4]+[C]+[POWER]→1. Revert factory initial status HDD. 4. If the error persists even after step 3, replace the HDD.
Code: F101_4
Description: Partition mount error: The HDD cannot be connected (mounted) caused by damage to the "/work" partition.
Causes: HDD SYS board
Remedy: HDD, SYS board, Setting 1. Turn the power of the equipment OFF and check the connection of the HDD. - Connector and harness check - Check if the connector pins of the HDD are bent. - Check if HDD for other equipment is not installed. - Check if SRAM for other equipment is not installed. 2. If the error still occurs after step 1, perform the following. - Perform [3C] - [5] (Key Backup Restore) and check that each Key Status is "OK". - If not, recover the key (copy "SRAM Key Status" to "FROM Key Status" or vice versa). 3. If the error persists after step 2, perform [5]+[C]+[POWER]→2. Recovery F/S→3. /work, and then restart the equipment. 4. If the error persists after step 3, perform [5]+[C]+[POWER]→3. Initialize HDD→2. /work, and then restart the equipment. 5. If the error still persists after step 4, perform the following. - Perform [3C] - [3] (Format HDD), and then install "System Software (HD data)" with [49] - [4]. Notes: The following items will be deleted by performing [3C] - [3] (Format HDD). . Message Log . Job Log . Spool Data (Print, Email reception) . Template If the error persists after performing step 5, perform step 5 after performing [4]+[C]+[POWER]→1. Revert factory initial status HDD. 6. If the error persists even after step 5, replace the HDD.
Code: F101_5
Description: Partition mount error: The HDD cannot be connected (mounted) caused by damage to the "/registration" partition.
Causes: HDD SYS board
Remedy: HDD, SYS board, Setting 1. Turn the power of the equipment OFF and check the connection of the HDD. - Connector and harness check - Check if the connector pins of the HDD are bent. - Check if HDD for other equipment is not installed. - Check if SRAM for other equipment is not installed. 2. If the error still occurs after step 1, perform the following. - Perform [3C] - [5] (Key Backup Restore) and check that each Key Status is "OK". - If not, recover the key (copy "SRAM Key Status" to "FROM Key Status" or vice versa). 3. If the error persists after step 2, perform [5]+[C]+[POWER]→2. Recovery F/S→4. /registration, and then restart the equipment. 4. If the error persists after step 3, perform [5]+[C]+[POWER]→3. Initialize HDD→3. /registration, and then restart the equipment. 5. If the error still persists after step 4, perform the following. - Perform [3C] - [3] (Format HDD), and then install "System Software (HD data)" with [49] - [4]. Notes: The following items will be deleted by performing [3C] - [3] (Format HDD). . Message Log . Job Log . Spool Data (Print, Email reception) . Template If the error persists after performing step 5, perform step 5 after performing [4]+[C]+[POWER]→1. Revert factory initial status HDD. 6. If the error persists even after step 5, replace the HDD.
Code: F101_6
Description: Partition mount error: The HDD cannot be connected (mounted) caused by damage to the "/backup" partition.
Causes: HDD SYS board
Remedy: HDD, SYS board, Setting 1. Turn the power of the equipment OFF and check the connection of the HDD. - Connector and harness check - Check if the connector pins of the HDD are bent. - Check if HDD for other equipment is not installed. - Check if SRAM for other equipment is not installed. 2. If the error still occurs after step 1, perform the following. - Perform [3C] - [5] (Key Backup Restore) and check that each Key Status is "OK". - If not, recover the key (copy "SRAM Key Status" to "FROM Key Status" or vice versa). 3. If the error persists after step 2, perform [5]+[C]+[POWER]→2. Recovery F/S→5. /backup, and then restart the equipment. 4. If the error persists after step 3, perform [5]+[C]+[POWER]→3. Initialize HDD→4. /backup, and then restart the equipment. 5. If the error still persists after step 4, perform the following. - Perform [3C] - [3] (Format HDD), and then install "System Software (HD data)" with [49] - [4]. Notes: The following items will be deleted by performing [3C] - [3] (Format HDD). . Message Log . Job Log . Spool Data (Print, Email reception) . Template If the error persists after performing step 5, perform step 5 after performing [4]+[C]+[POWER]→1. Revert factory initial status HDD. 6. If the error persists even after step 5, replace the HDD.