• Code: E910
• Description: Jam at the bridge unit transport sensor-1: The paper does not reach the bridge unit transport sensor-1 after it has passed the exit sensor.
• Causes: Bridge unit transport sensor-1 LGC board Bridge unit gate solenoid
• Remedy: 1 Bridge unit Check if there is any paper in the bridge unit and remove it if there is. 2 2 Is the bridge unit transport sensor-1 working? (Perform the input check : 03-[FAX]OFF/[3]/[F]) / 03- [FAX]OFF/[4]/[F]) Yes 3 No 1. Check if the connector CN302 on the LGC board is disconnected from the bridge unit transport sensor-1 (entrance sensor) or the harnesses are open circuited. Check if the connector J681 of the bridge unit is disconnected. Correct if any. 2. Replace the bridge unit transport sensor-1. 3. Replace the LGC board. 3 Is the bridge unit gate solenoid working? (Perform the output check: 03-232) Yes 4 No 1. Check if the connector CN302 on the LGC board is disconnected from the bridge unit gate solenoid or the harnesses are open circuited. Check if the connector J681 of the bridge unit is disconnected. Correct if any. 2. Replace the bridge unit gate solenoid. 3. Replace the LGC board. 4 Does the transport roller of the bridge unit work when the fuser motor is rotated? (Perform the output check: 03-113/163) Yes Check if the rollers in the exit roller, the pressure spring and the bridge unit are worn out. No Check the drive system of the equipment and bridge unit.

• Code: E920
• Description: Stop jam at the bridge unit transport sensor-1: The trailing edge of the paper does not pass the bridge unit transport sensor-1 after its leading edge has reached the sensor.
• Causes: Bridge unit transport sensor-1 LGC board Bridge unit gate solenoid
• Remedy: 1 Bridge unit Check if there is any paper in the bridge unit and remove it if there is. 2 2 Is the bridge unit transport sensor-1 working? (Perform the input check : 03-[FAX]OFF/[3]/[F]) / 03- [FAX]OFF/[4]/[F]) Yes 3 No 1. Check if the connector CN302 on the LGC board is disconnected from the bridge unit transport sensor-1 (entrance sensor) or the harnesses are open circuited. Check if the connector J681 of the bridge unit is disconnected. Correct if any. 2. Replace the bridge unit transport sensor-1. 3. Replace the LGC board. 3 Is the bridge unit gate solenoid working? (Perform the output check: 03-232) Yes 4 No 1. Check if the connector CN302 on the LGC board is disconnected from the bridge unit gate solenoid or the harnesses are open circuited. Check if the connector J681 of the bridge unit is disconnected. Correct if any. 2. Replace the bridge unit gate solenoid. 3. Replace the LGC board. 4 Does the transport roller of the bridge unit work when the fuser motor is rotated? (Perform the output check: 03-113/163) Yes Check if the rollers in the exit roller, the pressure spring and the bridge unit are worn out. No Check the drive system of the equipment and bridge unit.

• Code: E930
• Description: Jam at the bridge unit transport sensor-2: The trailing edge of the paper does not reach the bridge unit transport sensor-2 after its leading edge has reached the bridge unit transport sensor-1.
• Causes: Bridge unit transport sensor-2 LGC board
• Remedy: 1 Bridge unit Check if there is any paper in the bridge unit and remove it if there is. 2 2 Is the bridge unit transport sensor-2 working? (Perform the input check : 03-[FAX]OFF/[3]/[G]) / 03- [FAX]OFF/[4]/[G]) Yes 3 No 1. Check if the connector CN334 on the LGC board is disconnected from the bridge unit transport sensor-2 (exit sensor) or the harnesses are open circuited. Check if the connector J523 of the bridge unit is disconnected. Correct if any. 2. Replace the bridge unit transport sensor-2. 3. Replace the LGC board. 3 Does the transport roller of the bridge unit work when the fuser motor is rotated? (Perform the output check: 03-113/163) Yes Check if the rollers in the exit roller, the pressure spring and the bridge unit are worn out. No Check the drive system of the equipment and bridge unit.

• Code: E940
• Description: Stop jam at the bridge unit transport sensor-2: The trailing edge of the paper does not reach the bridge unit transport sensor-2 after its leading edge has reached the bridge unit transport sensor-2.
• Causes: Bridge unit transport sensor-2 LGC board
• Remedy: 1 Bridge unit Check if there is any paper in the bridge unit and remove it if there is. 2 2 Is the bridge unit transport sensor-2 working? (Perform the input check : 03-[FAX]OFF/[3]/[G]) / 03- [FAX]OFF/[4]/[G]) Yes 3 No 1. Check if the connector CN334 on the LGC board is disconnected from the bridge unit transport sensor-2 (exit sensor) or the harnesses are open circuited. Check if the connector J523 of the bridge unit is disconnected. Correct if any. 2. Replace the bridge unit transport sensor-2. 3. Replace the LGC board. 3 Does the transport roller of the bridge unit work when the fuser motor is rotated? (Perform the output check: 03-113/163) Yes Check if the rollers in the exit roller, the pressure spring and the bridge unit are worn out. No Check the drive system of the equipment and bridge unit.

• Code: E950
• Description: Jam not reaching the job separator transport sensor: The paper has passed through the exit sensor does not reach the job separator transport sensor.
• Causes: JSP feed sensor JSP board LGC board
• Remedy: 1 Open the JSP cover. Is there any paper on the transport path? Yes Remove the paper. No 2 2 Is the JSP feed sensor working? (Perform the input check in the test mode: 03- [FAX]ON/[3]/[D]) Yes 3 No • Check if the connector of the JSP feed sensor is disconnected. • Check if either of the connectors CN260 or CN262 on the JSP board is disconnected. • Check if the connector CN302 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the JSP board and LGC board are short circuited or open circuited. • Replace the JSP feed sensor. • Replace the JSP board. • Replace the LGC board. 3 Replacing board • Replace the JSP board. • Replace the LGC board.

• Code: E951
• Description: Stop jam at the job separator transport sensor: The trailing edge of the paper does not pass the job separator transport sensor
• Causes: JSP feed sensor JSP board LGC board
• Remedy: 1 Open the JSP cover. Is there any paper on the transport path? Yes Remove the paper. No 2 2 Is the JSP feed sensor working? (Perform the input check in the test mode: 03- [FAX]ON/[3]/[D]) Yes 3 No • Check if the connector of the JSP feed sensor is disconnected. • Check if either of the connectors CN260 or CN262 on the JSP board is disconnected. • Check if the connector CN302 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the JSP board and LGC board are short circuited or open circuited. • Replace the JSP feed sensor. • Replace the JSP board. • Replace the LGC board. 3 Replacing board • Replace the JSP board. • Replace the LGC board.

• Code: E960
• Description: Jam not reaching the offset tray transport sensor: The paper has passed through the exit sensor does not reach the offset tray transport sensor.
• Causes: OCT feed sensor OCT board LGC board
• Remedy: 1 Open the OCT cover. Is there any paper on the transport path? Yes Remove the paper. No 2 2 Is the OCT feed sensor working? (Perform the input check in the test mode: 03- [FAX]ON/[3]/[G]) Yes 3 No • Check if the connector of the OCT feed sensor is disconnected. • Check if either of the connectors CN260 or CN262 on the OCT board is disconnected. • Check if the connector CN302 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the OCT board and LGC board are short circuited or open circuited. • Replace the OCT feed sensor. • Replace the OCT board. • Replace the LGC board. 3 PC board • Replace the OCT board. • Replace the LGC board.

• Code: E961
• Description: Stop jam at the offset tray transport sensor: The trailing edge of the paper does not pass the offset tray transport sensor.
• Causes: OCT feed sensor OCT board LGC board
• Remedy: 1 Open the OCT cover. Is there any paper on the transport path? Yes Remove the paper. No 2 2 Is the OCT feed sensor working? (Perform the input check in the test mode: 03- [FAX]ON/[3]/[G]) Yes 3 No • Check if the connector of the OCT feed sensor is disconnected. • Check if either of the connectors CN260 or CN262 on the OCT board is disconnected. • Check if the connector CN302 on the LGC board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the OCT board and LGC board are short circuited or open circuited. • Replace the OCT feed sensor. • Replace the OCT board. • Replace the LGC board. 3 PC board • Replace the OCT board. • Replace the LGC board.