Description: Communication error between System-CPUand Scanner-CPU
Causes: SYS board
Remedy: Reproducibility Turn the power OFF and then back ON using the main power switch. SYS board • Check if the conductor pattern on the SYS board is short circuited or open circuited. • Connector check (CN123) • Harness check (CN123)
Code: F111
Description: Scanner response abnormality
Causes: SYS board
Remedy: Reproducibility Turn the power OFF and then back ON using the main power switch. SYS board • Check if the conductor pattern on the SYS board is short circuited or open circuited. • Connector check (CN123) • Harness check (CN123)
Code: F120
Description: Database abnormality: Database is not operating normally.
Causes:
Remedy: Setting 1. Check that no jobs remain and rebuild the databases. ([5] + [C] + [POWER] -> 4. Initialize database -> 1. LDAP DB and 2. Log DB (Job,Msg). 2. If the error is not recovered, reinstall the system software. ([4] + [9] + [POWER] -> 4. System Software(HD data)) Notes: • If you rebuild the databases with a job remaining, delete it after finishing. • When "Rebuilding all databases" is performed, all data including log/user/role/group/department information and address book data are deleted. If you back up the data in advance, they will be recovered by restoring them after rebuilding the database.
Code: F121
Description: Database abnormality (user information management database)
Causes:
Remedy: Setting 1. Delete the log in the following procedure:[5] + [C] + [POWER] → 4. Initialize database → 1. LDAP database (to delete user database) (Note that all user, role, group and accounting data will be deleted.) 2. If the error is not recovered, reinstall the system software. ([4] + [9] + [POWER] -> 4. System Software(HD data)) Notes: . If you rebuild the databases with a job remaining, delete it after finishing. . When "Rebuilding all databases" is performed, all data including log/user/role/group/department information and address book data are deleted. If you back up the data in advance, they will be recovered by restoring them after rebuilding the database.
Remedy: Setting 1. Delete the log in the following procedure: [5] + [C] + [POWER] → 4. Initialize database → 2. Log database (jobs and messages) (Note that all job and message logs will be deleted.) 2. If the error is not recovered, reinstall the system software. ([4] + [9] + [POWER] → 4. System Software(HD data)) Notes: . If you rebuild the databases with a job remaining, delete it after finishing. . When "Rebuilding all databases" is performed, all data including log/user/role/group/department information and address book data are deleted. If you back up the data in advance, they will be recovered by restoring them after rebuilding the database.
Code: F124
Description: Database abnormality: Database is not operating normally. (Language management database)
Causes:
Remedy: Setting Delete the journal file: [5] + [C] + [START] ¡÷ 4. Initialize DB ¡÷ 3. Language DB If the recovery is still not completed, reinstall the system software and application program. "11.3.2 Update procedure"
Code: F130
Description: Invalid MAC address
Causes:
Remedy: Setting Compare the serial number of the equipment with a number displayed with 08-9601. If they are different, enter the correct serial number at 08-9601, 08-9083.
Code: F131
Description: Error due to damage to filtering setting file
Causes: HDD
Remedy: Setting 1. Check the bad sector of the HDD (08-9072). If the result is "NG", replace the HDD. Notes: It may take more than 30 minutes to finish the checking. 2. Perform [3] + [C] + [POWER] → [3], and then reinstall the HDD software. Notes: User data will be deleted when [3] + [C] + [POWER] → [3] is performed.