Remedy: 1 Are the finisher to printer interface cable and power cable properly connected? Go to step 2. Properly connect the cable. 2 Replace the interface cable. Did this resolve the problem? Problem solved. Replace the control finisher board. Go to step 3. 3 Did finisher control board replacement resolve the problem? Problem solved. Replace the printer control board.
Code: 948
Description: Machine ID Error
Remedy: 1 Turn the printer off, and wait 30 seconds. Turn the printer on. Did this fix the problem? Problem solved. Verify proper installation of the EPROMs on both the printer controller board and the printhead controller board. Go to step 2. 2 Are the EPROMs installed correctly? Replace the printer controller board. Go to step 3. Install the EPROMs correctly. 3 Did replacing the printer controller board fix the problem? Problem solved. Replace the printhead controller board.
Code: 949
Description: Tray (x) Comm
Remedy: 1 Replace the printer controller board. Does this fix the problem? Problem solved. Replace the expansion feeder control board for trays 2.5. If the problem is with the highcapacity paper feeder, replace the HCPF board.
Code: 950
Description: Mirror Mismatch
Remedy: 1 Is 950.xx(xx= 30 or greater) displayed? Go to step 2. Go to step 3 2 Replace the operator panel that was just installed with the original operator panel. Restart the printer. Did this fix the problem? Problem solved. Install a new operator panel. Do not use the operator panel that generated the 950 error. Contact your technical support center. 3 Replace the RIP card that was just installed with the original RIP card. Restart the printer. Did this fix the problem? Problem solved. Install a new RIP card. Do not use the RIP card that generated the 950 error. Contact your technical support center.
Code: 952
Description: NVRAM Chip Failure
Remedy: 1 Make sure the 26-pin RIP printer controller cable is not broken or damaged. Is the cable broken or damaged? Replace the cable. Go to step 2. 2 Is EPROM U7 present on the printer controller board? Replace the printer controller board. Install EPROM U7.